I/DD Care Manager (QP)-Mobile/Remote (NC)

About the role

This is a mobile position which will work primarily out in the assigned communities. As a Partners Care Manager, you will serve as the primary point of contact and navigator for members with Intellectual and Developmental Disabilities (I/DD) and/or dually diagnosed members. You will lead "Team Based Care," ensuring our members receive holistic support that integrates physical health, behavioral health, and long-term supports and services.

Responsibilities

• Meet members in their communities to assess their current and projected needs to build Person-Centered Care Plans/Individual Support Plans (ISP) to help them achieve their vision for their lives.
• Facilitate interdisciplinary team meetings to align doctors, specialists, providers, and families in meeting the member’s needs.
• Guide members through life transitions such as moving from school to adulthood, returning home from care facilities, gaining optimal independence, and finding the right combination of paid supports to maintain or increase overall health and wellness.
• Educate members and families on their rights and connect them to services and our network of providers to secure their future.

Requirements

• A North Carolina resident who thrives on the road and values the autonomy of a community-based role. Travel is an essential part of the position.
• Understanding (or eagerness to master) Medicaid regulations, 1915i services, and the Tailored Plan landscape.
• Commitment to person-centered planning, believing there is no "one size fits all" solution in care management.
• Ability to travel regularly as needed to perform job duties.

Qualifications

You are qualified if one of the following scenarios describes you:

• Bachelor’s degree in a human services field (e.g., psychology, social work, nursing, or other relevant field) and a minimum of 2 years full-time experience working with individuals with Intellectual and Developmental Disabilities and at least 2 years of experience with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a community care setting.
• Bachelor’s degree outside the human services field and at least 4 years full-time experience working with individuals with Intellectual and Developmental Disabilities and at least 2 years of experience with people with significant LTSS needs due to their disability in a community care setting.
• Master’s degree and a minimum of 1 year full-time experience working with individuals with Intellectual and Developmental Disabilities and at least 2 years of experience with people with significant LTSS needs due to their disability in a community care setting.

Benefits

• Fully mobile/remote role serving the counties you live in.
• State Retirement Pension plan and 401(k) with employer match.
• Company-paid life and disability insurance.
• Annual incentive bonus.
• Low-deductible medical and dental plans.
• Generous vacation and sick time accruals.
• Public Service Loan Forgiveness (PSLF) Qualifying Employer for student loan relief.
• 12 paid holidays and dedicated wellness programs.

Pay

Projected hiring range: Depending on experience.

Location: Available for Forsyth, NC; Mobile/Remote position.