Hygiene Assistant

Dental Care at Woodland Crest is located at 1180 S Century Ave Ste C, Waunakee, WI 53597 (across from ALDI). This role is ideal for someone with little to no dental experience who wants extensive on‑the‑job training, ongoing development, and a clear career path within a supportive, patient‑first team.

About the Role

As a Hygiene Assistant you will work side‑by‑side with hygiene providers to deliver exceptional patient care. The environment emphasizes learning, team cohesion, and state‑of‑the‑art technology. You’ll greet patients, maintain their comfort, provide education, review health histories, assist during procedures, set up and stock treatment rooms, use Dentrix for scheduling and records, follow OSHA/CDC safety protocols, and partner with the team to maximize office workflow.

Responsibilities

• Greet and welcome patients; sustain comfort and provide appropriate education throughout treatment
• Conduct thorough review of patient health history
• Provide superior assistance to hygienists during a wide variety of procedures per state dental practice act
• Set up rooms for all hygiene visits, including stocking and restocking instruments and supplies
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment rooms with strict adherence to safety protocols (OSHA & CDC)
• Partner with providers and team to follow office systems and maximize workflow

Requirements

• High school graduate or GED equivalent
• Team player able to work in a fast‑paced, customer‑focused environment
• Excellent communication and organizational skills
• On‑the‑job training provided; additional certification may be required based on state regulations
• Must complete regular HIPAA training and protect PHI in accordance with role‑specific safeguards
• Availability to attend virtual or in‑person training sessions periodically throughout the year
• Tuberculosis (TB) test required prior to employment (not applicable in FL & TN)

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods of sitting and standing
• Must be able to lift and carry up to 45 pounds at times

Benefits

• Health insurance
• Retirement savings plans
• Six paid holidays
• Paid time off (PTO)
• Front‑loaded education and training with opportunity to develop to full potential
• Stable career with unlimited growth potential within a company with 20+ years of industry experience

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ offices. Each supported office is unique to its community; doctors retain full clinical autonomy and are united by a commitment to the highest quality dental care and patient experiences.