Hybrid (Onsite For 6 Weeks Then Fully Remote) Call Center Rep

About the role

TEKsystems is looking to hire several Call Center Agents for a large hospital in Indianapolis. The role is 6 weeks onsite for training and goes fully remote. If you are seriously interested and have reliable transportation, please send your most updated resume to rsison @ teksystems.com. Interviews are first-come, first-serve.

Responsibilities

• 60+ incoming calls daily
• Accountable for scheduling appointments
• Following and reinforcing all policies for case scheduling
• Communicating information for each scheduled appointment
• Auditing and completing electronic documentation of patient and case information in a timely manner
• Working under pressure to meet deadlines while maintaining a high degree of quality
• Communicate effectively and efficiently with patients, peers, and superiors on a daily basis

Requirements

• High school diploma and 2+ years of call center experience
• Strong verbal communication skills with the ability to explain complex information in a clear and patient manner
• Ability to have in-depth dialogue, conversations, and explanations with members can be of a sensitive and/or highly confidential nature
• No jumpy tenures and must be self-motivated and motivated to advance your career

Qualifications

• Must have the ability to communicate effectively and efficiently with patients, peers, and superiors on a daily basis

Skills

• Effective communication skills
• Confidentiality and sensitivity handling

Benefits

Not specified

Pay and Benefits

• The pay range for this position is $16.00 - $16.00/hr.

Location

• This is a Contract to Hire position based out of Cumberland, IN.

Workplace Type

• Fully onsite position in Cumberland, IN.

Application Deadline

• This position is anticipated to close on Jul 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.