[HYBRID] Director of Data Management - PWNA (CRM & nonprofit exp req)

Responsibilities

• Serve as both a strategic and hands-on leader guiding CRM and business systems
• Lead CRM initiatives including implementations, platform transitions, and integrations
• Provide leadership and oversight for the data management team (1 direct; 3 indirect reports)
• Ensure alignment across day-to-day operations and strategic initiatives
• Oversee the administration, configuration, and ongoing optimization of business systems
• Establish and maintain standards around data governance and quality controls
• Manage and support integrations across multiple systems and applications
• Leverage APIs, middleware tools, and data processes to improve workflow efficiency
• Serve as a technical resource around systems, adoption, and process improvements
• Manage relationships with external vendors and technology partners
• Evaluate current and emerging technologies to support future systems strategy

Qualifications

• 5+ years of experience owning, managing, and optimizing CRM platforms
• Background supporting data management initiatives within fundraising environments
• Experience supporting multi-system integrations
• Experience establishing data governance initiatives