Hyatt Place Phoenix North - General Manager

About the role

As General Manager, you will lead operations, maximize financial results, maintain service levels, and ensure compliance with all rules and regulations. You will develop sales strategies, manage budgets, and create exceptional guest experiences.

Key skills and responsibilities

• Money Maestro: Boost revenue, cut costs, and keep finances in top shape
• Sales Superstar: Create sales plans, champion the budget, and connect with key accounts to drive bookings
• Systems Whiz: Use reports and technology tools to streamline operations and enable fast, informed decision-making
• Guest Guru: Deliver outstanding guest experiences, resolve issues with a positive attitude, and turn every stay into a five-star memory
• Team Captain: Inspire, support, and lead the team through coaching and building a collaborative, winning culture
• People Connector: Build strong relationships with owners, community leaders, and other stakeholders as the hotel's ambassador

Qualifications

• At least 6 years of progressive experience in a hotel or related field, OR a 4‑year college degree with 4–5 years of related experience, OR a 2‑year college degree with 5–6 years of related experience
• Valid driver's license for the applicable state

Benefits

• Now offering Daily Pay (ask your Recruiter for more details)
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property information

Hyatt Place Phoenix‑North offers a modern, guest‑focused workplace just off I‑17, conveniently located near Glendale attractions such as Arizona State University West Campus and State Farm Stadium. Team members support spacious rooms with separate work areas, Cozy Corner sleeper sofas, and contemporary amenities. The hotel features The Placery, serving curated food and beverage options, and 900 square feet of flexible meeting space for small corporate events and social gatherings. It's a dynamic environment suited for staff who enjoy delivering warm, efficient service in a busy North Phoenix corridor.