Hyatt Place Baltimore Washington Airport - Complimentary AM Attendant

Key Skills & Responsibilities

• Warm Welcomes & Local Know-How: Be the friendly face guests remember! Greet with genuine warmth, answer questions about hotel amenities, breakfast options, and share insider tips on local attractions to make every stay unforgettable.
• Breakfast Brilliance & Beverage Crafting: Start the day right by preparing and providing delicious breakfast items. Keep food safety and cleanliness top-notch while delivering smiles with every plate.
• Organized & On Point: Maintain clean, well-stocked service areas that meet brand standards. Keep the flow smooth by clearing tables quickly and refreshing buffet stations like a pro.
• Quick Thinking & Problem Solving: Anticipate guest needs and handle special requests or issues with calm confidence and creative solutions.
• Team Player Vibes: Jump in wherever needed—whether it’s dishwashing, restocking, or tidying up. Bring strong communication skills and a collaborative spirit to every shift.
• Straightforward & Grace Under Pressure: Stay energized on your feet, lift and carry items (20–50 lbs.), and move with purpose throughout your shift. Keep cool and professional, even when things get busy.

Education & Experience

• A high school diploma or equivalent preferred
• Prior experience in food & beverage or hospitality is a plus

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The hotel is located in a suburban setting, three miles from BWI Airport and across the street from Northrop Grumman. It is minutes from Arundel Mills shopping mall, Maryland Live Casino, and Baltimore attractions such as M&T Bank Stadium and the Inner Harbor. Johns Hopkins University and the University of Maryland Medical Center are a short drive away. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more.