HVAC Warranty Technician

JOB DUTIES

• Ensure customer satisfaction
• Troubleshoot and diagnose problems with HVAC equipment
• Repair HVAC equipment
• Effectively communicate with customers and office staff
• Promptly and accurately complete all required paperwork
• Perform maintenance on HVAC equipment
• Quality inspections of job site
• Initiative to train and develop using the company-provided resources
• Keep manager informed of new developments, changes or customer concerns
• Other tasks (administrative or other) per process or as defined by the area manager
• Replace or repair parts that are covered under Sansone Air Conditioning Warranty program.

Requirements

• 5+ years of working experience in residential HVAC
• Must have excellent customer service experience
• Completed HVAC certification
• EPA 608 required