HVAC Technical Services Advisor

About the role

Provide technical service support for US-manufactured commercial and industrial heating equipment and solutions. Work closely with contractors, engineers, and distributors to resolve issues and ensure high-quality installations.

Responsibilities

• Support sales reps, distributors, and service centers to resolve field issues
• Conduct field reports and assist in scheduling and supporting clients
• Generate and develop new relationships within the assigned territory
• Create and present product training programs
• Represent the company at trade shows
• Ensure procedures are communicated, implemented properly, and evaluated for quality and effectiveness

Requirements

• 3 years of experience in boiler and water heater services in the commercial/industrial space
• Knowledge of heating equipment, design, and boilers
• Experience with installations of commercial HVAC equipment
• Ability to perform hands-on troubleshooting

About the company

Our client is a US-based manufacturer specializing in commercial and industrial water heaters, boilers, and related solutions. They are recognized for high quality, as all manufacturing is done in the US using premium materials and rigorous testing. The company serves engineers, contractors, and facility operators across diverse markets.

Benefits

• Competitive base salary plus bonus
• Join an established, long-standing company with nearly 80 years in the industry
• Opportunities for internal promotion