HVAC Support Specialist

About the role

Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2025 and 2026 Top Employer in the Supplier Category.

Responsibilities

• Aid customers and sales staff with technical HVAC issues and process HVAC product warranties.
• Knowledgeable in the workings of HVAC unit functions, familiar with different manufacturers in the industry and their models.
• Able to troubleshoot and source parts needed for customers.
• Sources, prices, and processes special order quotes, orders, and returns.
• Works closely with warehouse personnel, account managers, and all branch managers to expedite warranties, orders, returns, and any logistic issues.

Requirements

• A minimum of 18 years of age.
• Self-motivated and able to communicate with applicants, vendors, managers, and coworkers.
• A minimum of 1-3 years of experience in a building trade such as carpentry, plumbing, HVAC, painting, electrical; or a combination of training, education, and experience.
• Knowledge of materials, tools, methods, and equipment used in a building trade such as carpentry, plumbing, painting, HVAC, and electrical work.
• Knowledge of maintenance practices for typical commercial properties.

Qualifications

• Basic computer literacy and experience is required for this position.
• A High School Diploma or equivalent is required.

Skills

• Basic computer literacy and experience.

Benefits

• $17.50 / Hour + Quarterly Incentives!
• Full Time, Monday-Friday Flexible schedule with 8:00am-5:00pm or 9:00am-6:00pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• Work from home options! We offer hybrid schedules.
• We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
• Employee discount program!
• Long-Term Career Opportunities!
• Named Top 100 Companies in Tampa Bay for 8 consecutive years since 2019!

Pay

• $17.50 / Hour

Schedule

• Full Time, Monday-Friday Flexible schedule with 8:00am-5:00pm or 9:00am-6:00pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• Work from home options! We offer hybrid schedules.