HVAC Store Representative

Job Overview

About the role

Birmingham Noland a Winsupply Company is a trusted leader in mechanical and HVAC distribution.

Responsibilities

• Execute prompt, technical sales service for counter and phone customers to maximize local market share.
• Formulate accurate and timely job quotations to directly support outside sales initiatives and client project timelines.
• Analyze inventory availability, product specifications, and technical applications to recommend optimal equipment solutions.
• Cook complex orders with warehouse and shipping teams to guarantee seamless, accurate logistics fulfillment.
• Implement targeted sales promotions and volume incentives to consistently increase average order value.
• Resolve technical product inquiries and real-time client complaints to maintain unmatched customer satisfaction.
• Manage customer service areas, inventory cataloging, and precise cash box reconciliations according to company standards.

Requirements

• Education and technical experience within the HVAC distribution industry sufficient to handle immediate sales demands.
• Proven ability to interpret technical HVAC product applications, material substitutions, and job specifications.
• Proficiency in operating computerized ERP inventory systems to process sales quotes and track transaction data.
• Demonstrated competency in managing retail mathematical calculations and statistical accuracy under tight deadlines.
• Strong physical capability to safely lift, carry, and handle warehouse materials weighing up to 50 pounds.

Qualifications

• Minimum of 3 years of experience within inside sales, counter operations, or HVAC distribution.
• High School Diploma or GED equivalent.
• Prior completion of manufacturer technical training or industry-specific safety programs.
• Demonstrated experience using web-based distribution software and advanced e-commerce platforms.
• Active forklift certification or the proven capability to safely operate warehouse material handling equipment.

Skills

• Technical knowledge of HVAC products and applications.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Proficiency in computerized inventory systems and ERP software.

Benefits

• Profit sharing opportunities and bi-weekly pay cycles.
• Overtime potential and lucrative referral bonus programs.
• Comprehensive health, dental, and vision insurance options.
• Life and disability insurance plus wellness program reimbursements.
• Paid time off including vacation, sick leave, and holidays.
• Paid parental leave for both maternity and paternity needs.
• Access to WIN University career tracks, mentor training, and safety certifications.
• Employee Stock Ownership Program (ESOP) for long-term wealth building.
• Company-provided tech package including a smartphone or tablet.
• Exclusive access to corporate sales promotions and contests.

Pay

$26 to $30+ per hour plus Profit Sharing.

Schedule

Full Time.