HVAC Service Technician - Suwanee
Wrench Group · Suwanee, GA · 3 days ago
On-siteManagement$95k–$150k/yrFull-time
Responsibilities
- Diagnose, troubleshoot, repair, and maintain residential heating and air conditioning systems
- Perform comprehensive system evaluations to identify root causes of equipment issues
- Service and maintain:
- Air conditioners
- Furnaces
- Heat pumps
- Indoor air quality systems
- Thermostats and controls
- Related HVAC components
- Utilize diagnostic equipment, hand tools, and power tools safely and effectively
- Present repair options and recommendations clearly and professionally to homeowners
- Educate customers on system operation, maintenance requirements, and energy-saving opportunities
- Promote and explain the benefits of the CoolCare Maintenance Agreement
- Identify opportunities to improve comfort, efficiency, reliability, and indoor air quality
- Build strong customer relationships through exceptional service and communication
- Accurately document service findings, completed work, and recommendations using company software platforms
- Maintain compliance with company policies, quality standards, and safety procedures
- Ensure all work is completed according to local, state, and national codes
Qualifications
- Minimum 5 years of residential HVAC service, maintenance, and repair experience
- Proven experience diagnosing and troubleshooting a wide range of HVAC system issues
- Strong mechanical aptitude and technical problem-solving skills
- Excellent customer service and communication skills
- Ability to build trust and create positive customer experiences
- Strong attention to detail and commitment to quality workmanship
- Self-motivated with the ability to work independently
- Results-driven mindset in a performance-focused environment
- Ability to explain technical information in a clear, customer-friendly manner
- Desire to continuously learn and advance within the HVAC industry