HVAC Service Technician - Newnan

About the role

Coolray is seeking skilled HVAC Service Technicians to join our growing team and help continue our tradition of delivering exceptional service to homeowners across the Atlanta market. Since 1966, we've been a trusted name in home comfort, providing industry-leading heating, cooling, plumbing, and electrical services.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential heating and air conditioning systems
• Perform comprehensive system evaluations to identify root causes of equipment issues
• Service and maintain Air conditioners, Furnaces, Heat pumps, Indoor air quality systems, Thermostats and controls, and related HVAC components
• Utilize diagnostic equipment, hand tools, and power tools safely and effectively
• Present repair options and recommendations clearly and professionally to homeowners
• Educate customers on system operation, maintenance requirements, and energy-saving opportunities
• Promote and explain the benefits of the CoolCare Maintenance Agreement
• Identify opportunities to improve comfort, efficiency, reliability, and indoor air quality
• Build strong customer relationships through exceptional service and communication
• Accurately document service findings, completed work, and recommendations using company software platforms
• Maintain compliance with company policies, quality standards, and safety procedures
• Ensure all work is completed according to local, state, and national codes

Requirements

• Minimum 5 years of residential HVAC service, maintenance, and repair experience
• Proven experience diagnosing and troubleshooting a wide range of HVAC system issues
• Strong mechanical aptitude and technical problem-solving skills
• Valid driver's license
• Ability to pass a Motor Vehicle Record (MVR) review
• Ability to work in attics, crawl spaces, rooftops, and outdoor environments
• Ability to lift, carry, and maneuver HVAC equipment and materials

Skills & Abilities

• Excellent customer service and communication skills
• Strong attention to detail and commitment to quality workmanship
• Self-motivated with the ability to work independently
• Results-driven mindset in a performance-focused environment
• Ability to explain technical information in a clear, customer-friendly manner
• Desire to continuously learn and advance within the HVAC industry

Benefits

• Comprehensive Benefits Package including Medical, Dental, and Vision Insurance, 401(k) with company match, Company-Paid Life Insurance, Short-Term & Long-Term Disability, FSA, EAP, Legal Services, Pet Insurance, and Identity Theft Protection
• Work-Life Balance with Generous PTO, six paid holidays, paid birthday off, and family-friendly scheduling
• Career Growth & Development with Paid training, ongoing technical development, dedicated coaching and mentorship, and clearly defined advancement opportunities

Pay

$95,000 - $150,000+ annually, including weekly performance bonuses of up to 10% of truck revenue and lead generation incentives.

Schedule

Stable, year-round employment with a growing industry leader.