HVAC Service Technician III (Commercial)

Description

The LONG Commercial HVAC Service Technician III position involves maintaining, troubleshooting, repairing, and installing commercial HVAC systems at a rapid and advanced level. You will work independently on advanced tasks according to LONG service procedures, partnering with Service Supervisors and other technicians. A company vehicle, mobile phone, and clothing are provided to ensure you are well-equipped for the job. Your primary focus is on performing basic maintenance, troubleshooting, and repairs on customer HVAC equipment while providing excellent customer service and quickly resolving HVAC system issues.

Pay & Benefits

Pay Range: $46 to $55 per hour plus potential profit share. Relocation bonuses are available for out of state candidates. Benefits include Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.

Essential Duties and Responsibilities

• Perform advanced and rapid troubleshooting on all commercial HVAC systems, refrigeration systems, economizer, VAV box, and pneumatic controls while working entirely independently.
• Perform advanced maintenance tasks on commercial HVAC systems, perform in-depth inspections as needed according to LONG’s Service Procedures.
• Optimize HVAC systems' performances and energy efficiency.
• Oversee large-scale installation and retrofit projects.
• Assist with the training, supervision, and mentoring of Apprentices and less experienced technicians.
• Provide support and insight to Service Supervisors regarding difficult and complex problems.
• Serve as a subject matter expert on difficult installation and start-up on commercial HVAC equipment.
• Regularly attend and complete any assigned training courses.
• Design and implement customer HVAC solutions.
• Promptly and accurately complete all required paperwork while on the job.
• Deliver outstanding customer service by greeting customers upon arrival at job sites, confirming satisfaction before departing, and consistently representing the company with professionalism.
• Capability to work in confined or tight spaces such as mechanical rooms for installation and repair tasks.
• Commit to adhering to safety regulations and procedures to ensure a safe working environment for oneself and others while performing HVAC tasks.

Qualifications

• 6+ years working experience with commercial HVAC systems.
• Experience managing large scale HVAC projects.
• Expert knowledge of commercial heating, ventilation, air conditioning, including variable refrigerant flow (VRF) and building automation systems (BAS).
• Knowledge of advanced refrigerant management and environmental impact.
• Familiarity with emerging HVAC technologies and industry trends.
• Valid CFC Refrigeration certificate.
• Understand system design, load calculations and energy modeling.
• This position requires the ability to drive a company vehicle safely and legally.
• Advanced oral, written, interpersonal communication skills, as well as excellent documentation and organizational skills.
• Proficiency with Microsoft Office programs (Word, Outlook, Excel) and able to learn additional computer software quickly.

Physical Requirements

• Standing for extended periods.
• Working in tight spaces.
• Lifting to 75 lbs. from floor to countertop and countertop to floor.
• Climbing ladders.
• Able to function at heights.
• Using personal hand tools.
• Inside and outside work environment.
• Hazards: High precarious places, general construction worksite hazards, working in inclement weather conditions.

Competencies

• Understand and meet customer needs.
• Collaborate effectively with colleagues.
• Manage potential hazards and risks.
• Engage with and contribute to the community.