HVAC Service Technician - Evenings or Weekends
About the role
Parks Heating Cooling Plumbing & Electrical has proudly served the Charlotte Metro Area for over 50 years and continues to grow because of the people behind the work. We are looking for a skilled HVAC Service Technician to join our evenings or weekends team (you choose your shift). This role offers a less crowded schedule, strong earning potential, and the ability to work more independently. After‑hours calls often come from customers who need immediate help and are ready to move forward with repairs or replacements, creating excellent earning opportunities for top technicians. At Parks we value hardworking professionals, invest in our team, and create opportunities for long‑term growth and success.
Responsibilities
- Understand residential HVAC systems in order to accurately troubleshoot, diagnose, and repair heating and cooling equipment.
- Perform maintenance, repairs, and system testing on furnaces, air conditioners, heat pumps, mini splits, and indoor air quality equipment.
- Physically capable of going through crawlspaces and attics when necessary.
- Educate customers and provide detailed option sheets with the right products and services.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Ensure all systems are functioning properly and safely after repairs or installations.
- Understand service criteria and hold yourself accountable for exceeding revenue goals.
- Present yourself as professional and knowledgeable to earn customer trust, referrals, and repeat business.
- Work alongside customer service and dispatch to ensure overall success of the business.
- Maintain a clean, organized job site and well‑inventoried truck.
- Participate actively in all training exercises, morning meetings, and company retreats.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
- Be accurate and timely with invoices, timecards, curbside feedback, and option sheets.
Qualifications
- Three (3)+ years of residential HVAC service experience.
- Availability to work one of our two flexible service schedules: Weekend Shift (Friday–Monday) or Evening Shift (Monday–Friday, 12:00 PM–9:00 PM).
- Strong knowledge of HVAC systems, diagnostics, airflow, refrigeration principles, and electrical troubleshooting.
- EPA Certification preferred.
- Knowledgeable of local HVAC codes and ability to apply them on the job.
- Experience with system diagnostics, repairs, maintenance, and customer‑facing service.
- Continued education and training mindset.
- Clean, safe driving record.
- Highly organized with exceptional follow‑through abilities.
- Strong verbal and written communication skills.
- High integrity with advanced social skills and the ability to build strong customer relationships.
- Strong desire to be a better technician tomorrow than you are today.
- Competitive individual contributor who also loves to win as a team.
Benefits
- Company‑sponsored Health Insurance Benefits (Medical, Vision, Dental).
- Company‑sponsored PTO plus 5 Paid Holidays.
- Company‑sponsored retirement plan (401k with 3% company match).
- Paid ongoing training and career development.
- Company truck and fuel card provided.
Pay
Up to $50/hr with bonuses, commissions, and spiffs. Technicians regularly earn over $200k per year; the average technician makes $100k+ per year.
Schedule
Flexible schedules: Weekend Shift (Friday–Monday) or Evening Shift (Monday–Friday, 12:00 PM–9:00 PM). Choose the schedule that best fits your lifestyle.