HVAC Service Technician - Commercial

About the role

Commercial HVAC Service Technician Position Overview The Commercial HVAC Service Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial heating, ventilation, and air conditioning systems. The role focuses on delivering reliable, codecompliant service to commercial clients, minimizing downtime, and ensuring occupant comfort and safety. The technician will represent the company on site, communicate effectively with customers and team members, and maintain accurate service documentation.

Responsibilities

• Perform diagnostic testing, troubleshooting, and repair of commercial HVAC systems, including rooftop units, chillers, boilers, air handlers, and controls.
• Conduct preventive maintenance inspections and tasks according to manufacturer recommendations and company schedules to extend equipment life and prevent failures.
• Respond to service calls and emergency breakdowns in a timely manner, prioritizing safety and minimizing business disruption for clients.
• Install and commission new commercial HVAC equipment and components, ensuring proper operation and integration with existing systems.
• Ensure all work complies with local, state, and federal codes and regulations, including safety, environmental, and building standards.
• Document service activities, write clear work orders, complete service reports, and maintain accurate parts and labor records in the company system.
• Advise customers on system performance, recommended repairs or upgrades, energy efficiency improvements, and compliance requirements.
• Maintain inventory of common parts and tools, coordinate parts ordering, and keep company vehicles and equipment clean and organized.
• Collaborate with project managers, engineers, and other technicians to support larger installations, retrofits, and compliance projects.
• Provide excellent customer service by communicating findings, explaining technical issues in plain language, and obtaining customer approvals before performing work.

Qualifications

• Technical certificate or associate degree in HVAC, refrigeration, or related field preferred