HVAC Service Technician

Responsibilities

• Perform thorough evaluations of existing HVAC equipment.
• Decide whether it is better to repair or replace equipment and confidently relay information to homeowners.
• Read and understand wiring diagrams and technical manuals.
• Properly use many different meters, gauges and tools in order to effectively evaluate the status of equipment.
• Safely and neatly remove faulty parts and reinstall new parts without damage to other parts of the system.
• Perform repairs of copper refrigerant lines to air conditioning units, including brazing and soldering.
• Use problem solving skills and make adaptations in order to repair equipment.
• Determine the right material needed to complete repairs.
• Keep track of parts on company vans and restock as needed.
• Maintain company vehicle appearance.
• Properly relay information via phone to other technicians, supervisors or manufacturer representatives, in order to collaborate on solutions.
• Communicate with homeowner and be able to explain issues in a manner they can understand.
• Be willing to do whatever it takes to ensure homeowner comfort by the end of the day
• Provide necessary support to other team members to be able to complete tasks on time.
• Create and maintain cordial and collaborative working relationships with superiors, co-workers, and homeowners.
• Ensure all paperwork needed for each day is accurately filled out.
• Collect payment and return to office in a responsible manner.
• Maintain a clean, presentable appearance at all times.
• Create and maintain a high-quality evaluation and repair.
• Stay up to date on the latest innovations in the industry and maintain EPA and NATE Certifications.

Requirements

• Possession of a High School Diploma or GED or equivalent.
• EPA Certification.
• Effective verbal and written communication skills.
• Excellent problem-solving and customer service skills.
• Honest and dependable personality.
• Strong mechanical aptitude.
• Self-motivated individual with strong ability to follow instructions and work alone, as well as work effectively within a team.
• Able to display professional company image.
• Valid driver's license with a good driving record.
• Ability to pass a physical, drug screening and background check.
• Able to lift items weighing up to 80 lbs safely.
• Not objectionable to working in harsh conditions (cold, heat, rain, etc).
• Able to work weekends, late nights and overtime.
• Physically fit with the ability to climb, stoop, balance, crouch, crawl, and kneel continually.