HVAC Service Coordinator/Customer Service
AFGO Mechanical Services, Inc. · New York, New York, United States · 9 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Setting up appointments for Preventive Maintenance and Quoted Repair services
- Providing status updates related to Technician response time, diagnosis and resolution
- Conducting follow up correspondence to ensure Client satisfaction
- Teaming with designated Dispatcher, assisting with the scheduling and coordination of Technician workload
Qualifications & Skills
- Previous Customer Service experience in a business to business environment
- Knowledge of Microsoft Office
- Knowledge of Microsoft Dynamics for Field Service (preferable)
Benefits Offered
- Medical
- Dental
- Vision
- 401K