HVAC Senior Service Technician
About the Role
We're looking for an HVAC Senior Service Technician who combines strong technical expertise with a consultative approach to customer service. This is an opportunity to work for an established residential HVAC company that invests in its people, rewards performance, and provides a clear path for career advancement. Our top technicians don't just fix equipment—they build trust, solve problems, and help homeowners improve their comfort, safety, energy efficiency, and peace of mind.
Responsibilities
- Diagnose, repair, and maintain residential heating and cooling systems.
- Perform thorough inspections and identify opportunities to improve system performance.
- Provide homeowners with clear explanations of findings and recommendations.
- Ensure every service call is completed with professionalism, quality, and attention to detail.
- Educate homeowners on repair options, system upgrades, indoor air quality solutions, and maintenance plans.
- Present solutions that genuinely fit the customer's needs and budget.
- Build lasting customer relationships through honesty, expertise, and outstanding service.
- Generate replacement opportunities and referrals through exceptional customer experiences.
Requirements
- 3 - 5+ years of residential HVAC service experience.
- Strong diagnostic and troubleshooting abilities.
- Proven ability to communicate effectively with homeowners.
- Confidence presenting solutions and recommendations.
- Customer-first mindset with a passion for helping people.
- EPA Certification required.
- Valid driver's license with a clean driving record.
- Self-motivated, goal-oriented, and driven to succeed.
Benefits
- Competitive base pay with commissions for high earning potential.
- Top technicians earn $100-200K annually, based on performance.
- Company vehicle, tools, and uniforms.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Company-paid life insurance.
- Paid time off and holidays.
- Company cookouts and team events.
- Ongoing training and career advancement opportunities.
- Uncapped performance incentives.
- Bonus opportunities for memberships, accessories, and replacement leads.
- Leadership development programs.
- Clear advancement paths within a growing company.
Pay
$100,000 USD - $200,000 USD annually, based on performance.
Work Environment
Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in attics, crawlspaces, and confined spaces while moving equipment and materials up to 50 pounds. Must be able to safely operate tools, equipment, and company vehicles and communicate effectively with customers and team members. Reasonable accommodations may be made to perform essential functions.
About M And M
M and M Heating, Cooling, Plumbing and Electrical has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees, and a world-class training program, we are the premier destination for those seeking a career in HVAC and Plumbing.