HVAC Selling Technician

About the role

A.B. May is Kansas City’s premier, family-operated plumbing service provider, delivering exceptional service for over six decades. Our success comes from our talented team, and we are committed to providing an environment with unmatched career opportunities in the industry.

Responsibilities

• Build trust with customers by clearly explaining system performance and repair needs in everyday language
• Present service options, recommend system upgrades or replacements, and promote add-on products
• Generate and close in-home sales opportunities for equipment, accessories, and service plans
• Diagnose, service, and repair residential HVAC systems (air handlers, condensers, ductwork, thermostats, drainage, etc.)
• Perform system cleanings, adjustments, preventive maintenance, and emergency repairs
• Maintain compliance with EPA, OSHA, and company safety standards
• Accurately document all work and recommendations using ServiceTitan or similar field service software

Requirements

• Proven success in Residential HVAC sales or in-home service recommendations
• 2+ years of residential HVAC service experience
• High school diploma or GED; technical training a plus
• Valid U.S. driver’s license with a clean driving record
• Ability to lift 50+ lbs and work in attics, crawlspaces, and rooftops
• Excellent communication skills, a customer-first mindset, and a drive to meet performance goals
• Willingness to participate in rotating on-call shifts

Qualifications

• Ability to lift and carry up to 50 pounds
• Ability to work in confined spaces (e.g., attics, crawl spaces, basements)
• Prolonged periods of standing, kneeling, and bending
• Manual dexterity to handle electrical tools and equipment
• Ability to work at heights (e.g., ladders, elevated platforms)
• Ability to work in various weather conditions when performing outdoor installations

Skills

• Customer service skills
• Technical knowledge of HVAC systems
• Communication and presentation skills
• Problem-solving abilities

Benefits

• Health Coverage: Employer-paid medical, dental, and vision plan options
• Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
• Savings Accounts: FSA and HSA contribution options
• Retail: 401(k) available upon hire with employer match; Traditional and Roth options
• Time Off & Perks: Paid time off and holidays, paid parental leave
• Growth And Training Opportunities: Tuition reimbursement, on-going training and development

Pay

TBD

Schedule

Rotating on-call shifts