HVAC Residential Service Technician
Location: Portland, OR
Pay
$35.00-$45.00/hour, based on experience
About the role
Homeowners throughout the Portland and Vancouver areas rely on Jacobs Heating and Air Conditioning to keep their homes comfortable throughout the year. Our team is known for accountability, dependable service, and standing behind the work we perform. We're hiring a Residential HVAC Service Technician who takes pride in solving problems, communicating clearly, and providing homeowners with a positive service experience from start to finish.
This isn't a heavily micromanaged position. You'll be trusted to run your service calls, make sound decisions in the field, and ask for support when you need it. If you value quality over shortcuts and want to work for a company that respects technical skill, consistency, and customer care, we'd like to speak with you.
Responsibilities
- Troubleshoot, service, and repair residential HVAC systems
- Perform maintenance, tune-ups, and safety inspections
- Manage assigned service calls and communicate arrival times effectively
- Help homeowners understand system conditions and available solutions
- Provide repair and replacement recommendations when appropriate
- Record accurate notes, service findings, and completed work
- Coordinate with dispatch to maintain an efficient daily schedule
- Protect customers' homes and leave each work area clean
- Uphold company safety and customer-service expectations
Requirements
- Proven experience servicing residential HVAC equipment
- Strong mechanical, electrical, and diagnostic abilities
- Ability to organize and complete multiple service calls each day
- Honest, professional communication with customers and coworkers
- Comfortable discussing repair options and system improvements
- Valid driver's license and acceptable driving record
- Universal EPA Certification
- NATE Certification or willingness to obtain
Benefits
- 85% employer-paid medical and dental coverage for employees
- 401(k) with company match after one year
- Paid time off and six paid holidays
- Company-provided take-home service vehicle
- Company provided cell phone
- Technical training and career-development opportunities
- Consistent, year-round service work
- A supportive and team-oriented work environment