HVAC/R Technical Service Advisor
G.E. Mechanical LLC · Millville, NJ · 1 mo ago
On-siteBusiness Development$80k–$90k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, EEO, etc. Also remove duplicated lines, navigation, cookie, etc. Must preserve all substantive info.
We need to parse the posting.
Let's extract content:
First paragraph: "G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and apply today."
Second paragraph: "G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs."
Then "HVAC/R Technician Services Lead Position OverviewThe Technical Service Advisor's responsibility is to ensure sure the services we are providing meet G.E. Mechanical quality standards. As a Technical Service Advisor you will review work completed by technicians, provide technical guidance, and confirm ticket completeness. This position fills the gap between completed field work and final customer invoicing to ensure quality and accuracy."
Then "Responsibilities" list.
Let's extract responsibilities bullet points:
- Review all service tickets including time, materials, pictures, and equipment to ensure the work performed matches the written description and meets industry/company standards
- Correspond with technicians to clarify any technical information
- Report quality issues or concerns to management, work through resolutions when applicable/directed
- Complete quotes based on technician recommendations, unit age/condition, industry standards, and customers' long-term goals
- Extract pull-through work from service calls and preventative maintenance visits
- Perform quality and cost control of all quoted projects throughout scope of work to maintain expected standards
- Develop meaningful relationships with customers to encourage trust and loyalty
- Communicate with customers regarding quoted work and provide knowledgeable and insightful information to enable customer to make an informed decision
- Follow up with customers on quoted work and coordinate with service team if approved
- Stay current with changing industry standards
- Work with team members to facilitate calls, manage workflow, and provide a positive customer journey
- Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference
- Work with management to meet company goals and deliverables
Then "Minimum Qualifications Education/Experience:":
- High School diploma or GED
- Five (5) years' experience in mechanical service, mechanical field estimating, or related field
- OR Bachelor's degree in Engineering, Construction Management, or related fields and two (2) years' experience in Project Management and/or estimating, at least two (2) years of experience in a leadership role in mechanical service operations
Then "Preferred Qualifications":
- HVACR Mechanical Technical Expertise
- Field estimating experience
- Ability to multitask in a fast-paced environment
- Verbal & written communication skills
- Attention to detail and organization
- Proficiency in Microsoft Word, Excel, & Outlook
Then "*** REWARDING YOUR PERFORMANCE ***" block:
- Competitive Salary, commensurate with experience
- Company paid vacation and holidays
- Company health care, vision, & dental benefits
- 401k plan with Company match
- Company paid life insurance
- Education and training provided with monetary incentives available for education courses completed
- Eligible for performance and company-based bonuses
- Salary Range: $80k - $90k
We need to map these to sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have:
- About the role: could be the overview paragraph (position overview) and company description? The instruction: Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, EEO, etc. Also remove duplicated lines, navigation, cookie, etc. Must preserve all substantive info.
We need to parse the posting.
Let's extract content:
First paragraph: "G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and apply today."
Second paragraph: "G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs."
Then "HVAC/R Technician Services Lead Position OverviewThe Technical Service Advisor's responsibility is to ensure sure the services we are providing meet G.E. Mechanical quality standards. As a Technical Service Advisor you will review work completed by technicians, provide technical guidance, and confirm ticket completeness. This position fills the gap between completed field work and final customer invoicing to ensure quality and accuracy."
Then "Responsibilities" list.
Let's extract responsibilities bullet points:
- Review all service tickets including time, materials, pictures, and equipment to ensure the work performed matches the written description and meets industry/company standards
- Correspond with technicians to clarify any technical information
- Report quality issues or concerns to management, work through resolutions when applicable/directed
- Complete quotes based on technician recommendations, unit age/condition, industry standards, and customers' long-term goals
- Extract pull-through work from service calls and preventative maintenance visits
- Perform quality and cost control of all quoted projects throughout scope of work to maintain expected standards
- Develop meaningful relationships with customers to encourage trust and loyalty
- Communicate with customers regarding quoted work and provide knowledgeable and insightful information to enable customer to make an informed decision
- Follow up with customers on quoted work and coordinate with service team if approved
- Stay current with changing industry standards
- Work with team members to facilitate calls, manage workflow, and provide a positive customer journey
- Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference
- Work with management to meet company goals and deliverables
Then "Minimum Qualifications Education/Experience:":
- High School diploma or GED
- Five (5) years' experience in mechanical service, mechanical field estimating, or related field
- OR Bachelor's degree in Engineering, Construction Management, or related fields and two (2) years' experience in Project Management and/or estimating, at least two (2) years of experience in a leadership role in mechanical service operations
Then "Preferred Qualifications":
- HVACR Mechanical Technical Expertise
- Field estimating experience
- Ability to multitask in a fast-paced environment
- Verbal & written communication skills
- Attention to detail and organization
- Proficiency in Microsoft Word, Excel, & Outlook
Then "*** REWARDING YOUR PERFORMANCE ***" block:
- Competitive Salary, commensurate with experience
- Company paid vacation and holidays
- Company health care, vision, & dental benefits
- 401k plan with Company match
- Company paid life insurance
- Education and training provided with monetary incentives available for education courses completed
- Eligible for performance and company-based bonuses
- Salary Range: $80k - $90k
We need to map these to sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have:
- About the role: could be the overview paragraph (position overview) and company description? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content.
We have content for:
- About the role: maybe the "Position Overview" and company description? Could combine.
- Responsibilities: we have list.
- Requirements: Minimum Qualifications (Education/Experience) maybe as Requirements.
- Qualifications: Preferred Qualifications maybe as Qualifications.
- Skills: maybe from Preferred Qualifications (some are skills). Could also include some from Minimum Qualifications? But we can treat Skills as separate if we have skill list. The Preferred Qualifications includes skills like communication, multitasking, attention to detail, proficiency in MS Office. Could be Skills.
- Benefits: from REWARDING block: company paid vacation and holidays, health care, vision, dental, 401k match, life insurance, education/training incentives, performance bonuses.
- Pay: Salary Range: $80k - $90k (and mention competitive salary commensurate with experience). Since we have actual range, we can include Pay section.
- Schedule: Not mentioned; no schedule info. So we should not include Schedule.
We must not include sections with placeholder or vague like "commensurate with experience" as heading content? Actually we can include Pay section with the range; we should not include just "commensurate with experience" without range. We have range, so okay.
We must not repeat job title as heading. Not include Job ID etc.
We must remove boilerplate: EEO statement, etc.
We must not include navigation, cookie, legal, etc.
We must preserve all substantive info; do not invent or summarize away detail.
We need to output only HTML fragment, no /, no markdown fences.
Thus produce something like:
About the role
About the role
... (overview and company description)
Responsibilities
- ... ...
Requirements
- High School diploma or GED
- Five (5) years' experience in mechanical service, mechanical field estimating, or related field
- OR Bachelor's degree in Engineering, Construction Management, or related fields and two (2) years' experience in Project Management and/or estimating, at least two (2) years of experience in a leadership role in mechanical service operations
Qualifications
- HVACR Mechanical Technical Expertise
- Field estimating experience
- Ability to multitask in a fast-paced environment
- Verbal & written communication skills
- Attention to detail and organization
- Proficiency in Microsoft Word, Excel, & Outlook
Skills
But we already have skills in Qualifications; maybe we combine? The instruction says prefer a few substantive sections over many thin ones. Could merge Qualifications and Skills into one section called Qualifications (or Skills). But we have both Preferred Qualifications and Skills overlapping. Could treat Qualifications as Preferred Qualifications and Skills as separate? Might be thin. Better to combine them into one section called Qualifications & Skills, but headings must be from list; we could use Qualifications heading and include both preferred qualifications and skills there. That would be okay. Thus we have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. We need to ensure we don't include empty sections. Now craft About the role content: combine the initial promotional paragraphs and company overview and position overview. We must preserve all substantive info; not invent or summarize away detail. So we need to include all details from those paragraphs. Let's extract the relevant paragraphs: Paragraph 1: "G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and apply today." Paragraph 2: "G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs." Paragraph 3 (position overview): "HVAC/R Technician Services Lead Position OverviewThe Technical Service Advisor's responsibility is to ensure sure the services we are providing meet G.E. Mechanical quality standards. As a Technical Service Advisor you will review work completed by technicians, provide technical guidance, and confirm ticket completeness. This position fills the gap between completed field work and final customer invoicing to ensure quality and accuracy." Note there is no space between "Lead PositionOverview". We'll add space for readability but must preserve info; adding a space is okay as not altering meaning. We'll just output as sentences. Thus About the rolecombine these three paragraphs. Now Responsibilities
- list as above.
Requirements
- list as above.
Qualifications
- list preferred qualifications.
Benefits
- list from REWARDING block except salary range and competitive salary (which go to Pay). Also include "Company paid vacation and holidays", "Company health care, vision, & dental benefits", "401k plan with Company match", "Company paid life insurance", "Education and training provided with monetary incentives available for education courses completed", "Eligible for performance and company-based bonuses". Also maybe "Competitive Salary, commensurate with experience" goes to Pay.
Pay
maybe include both competitive salary and salary range. Could be
Competitive salary commensurate with experience. Salary range: $80k - $90k