HVAC/R Technical Service Advisor

We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "G.E. Mechanical, LLC is an Equal Opportunity/Affirmative Action Employer..." etc. Also remove "G.E. Mechanical, LLC offers you more than just a salary..."? That's part of description maybe about role? It's about company culture; could be part of About the role or maybe a summary. We need to decide sections. We have content: - Intro paragraph: "G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and apply today." - Company description: "G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs." - Position Overview: "HVAC/R Technical Service Advisor Position Overview The Technical Service Advisor's responsibility is to ensure sure the services we are providing meet G.E. Mechanical quality standards. As a Technical Service Advisor you will review work completed by technicians, provide technical guidance, and confirm ticket completeness. This position fills the gap between completed field work and final customer invoicing to ensure quality and accuracy." - Responsibilities: list bullet points. - Minimum Qualifications: Education/Experience: High School diploma or GED, Five (5) years' experience in mechanical service, mechanical field estimating, or related field OR Bachelor's degree in Engineering, Construction Management, or related fields and two (2) years' experience in Project Management and/or estimating, at least two (2) years of experience in a leadership role in mechanical service operations - Preferred Qualifications: HVACR Mechanical Technical Expertise, Field estimating experience, Ability to multitask in a fast-paced environment, Verbal & written communication skills, Attention to detail and organization, Proficiency in Microsoft Word, Excel, & Outlook - Rewarding your performance: Competitive Salary, commensurate with experience; Company paid vacation and holidays; Company health care, vision, & dental benefits; 401k plan with Company match; Company paid life insurance; Education and training provided with monetary incentives available for education courses completed; Eligible for performance and company-based bonuses; Salary Range: $80k - $90k We need to decide sections: About the role (maybe includes position overview and company description?), Responsibilities, Requirements (maybe Minimum Qualifications), Qualifications (maybe Preferred Qualifications), Skills (maybe from preferred qualifications?), Benefits, Pay, Schedule (if schedule info present? Not present; we have no schedule info, so we should not include Schedule section). Benefits: we have benefits listed: medical, vacation, holiday, 401(k) benefits package; company paid vacation and holidays; company health care, vision, & dental benefits; 401k plan with company match; company paid life insurance; education and training provided with monetary incentives; eligible for performance and company-based bonuses. Also "Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package." So we can include Benefits section. Pay: we have Salary Range: $80k - $90k and "Competitive Salary, commensurate with experience". Since we have actual range, we can include Pay section with that range. The phrase "commensurate with experience" is placeholder but we also have actual range, so we can include Pay with the range. According to instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Since we have actual salary range, we can include Pay section with that range. We should not include the phrase "commensurate with experience" as filler; we can just give the range. Schedule: no info, so omit. Skills: we could extract from preferred qualifications: Verbal & written communication skills, Attention to detail and organization, Proficiency in Microsoft Word, Excel, & Outlook, Ability to multitask in a fast-paced environment. Also maybe "HVACR Mechanical Technical Expertise" is more qualification than skill. But we can put under Skills. Qualifications: maybe combine Minimum and Preferred? But we have separate headings: Requirements (maybe Minimum Qualifications) and Qualifications (maybe Preferred Qualifications). The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements for minimum qualifications, Qualifications for preferred qualifications, Skills for specific skill set (maybe overlapping). But we need to avoid duplication. Could put Requirements: Minimum Qualifications (education/experience). Qualifications: Preferred Qualifications (HVACR Mechanical Technical Expertise, etc). Skills: maybe the soft skills and technical proficiencies (communication, multitask, attention to detail, MS Office). However the preferred qualifications already include those. Might be okay to have Qualifications cover preferred qualifications and Skills maybe not needed. But we need to decide. We could have sections: About the role (maybe includes position overview and company description), Responsibilities, Requirements (minimum qualifications), Qualifications (preferred qualifications), Benefits, Pay. That seems reasonable. Skills could be omitted if not distinct. But instruction: "Prefer a few substantive sections over many thin ones." So maybe combine Qualifications and Skills into one Qualifications section that includes both preferred qualifications and skills. However they ask to use headings like Qualifications, Skills separately if content exists. We have content for both: we have preferred qualifications (list) and we have skills like communication, multitask, attention to detail, MS Office. Those could be considered skills. So we could have Qualifications for preferred qualifications (HVACR Mechanical Technical Expertise, Field estimating experience, Ability to multitask..., Verbal & written communication skills, Attention to detail and organization, Proficiency in Microsoft Word, Excel, & Outlook). Actually those are a mix. Could treat them all as qualifications. Then Skills maybe not needed. But we have also "Ability to multitask in a fast-paced environment" which is a skill. So we could put that under Skills. However to avoid thin sections, maybe combine. Let's decide: We'll have sections: About the role (company description + position overview), Responsibilities, Requirements (minimum qualifications), Qualifications (preferred qualifications + skills), Benefits, Pay. We must not repeat job title as heading. The job title is "HVAC/R Technical Service Advisor". We already used it in position overview paragraph but not as heading. We must not include boilerplate: EEO statement, etc. Remove duplicated lines. Now craft HTML. We'll need

for each section heading. Inside each section, we will have

for prose and

• for lists. Let's extract content. About the role: combine company description and position overview? Could be two paragraphs: first paragraph about company, second about position overview. Ensure we preserve all substantive info. Company description paragraph: "G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs." Position overview paragraph: "The Technical Service Advisor's responsibility is to ensure the services we are providing meet G.E. Mechanical quality standards. As a Technical Service Advisor you will review work completed by technicians, provide technical guidance, and confirm ticket completeness. This position fills the gap between completed field work and final customer invoicing to ensure quality and accuracy." Note: The original had "ensure sure" but we can correct grammar? We should preserve substantive information but not invent or summarize away detail. Changing "ensure sure" to "ensure" is minor correction but might be considered altering. Safer to keep as is? The phrase "ensure sure" is a typo; preserving it keeps the original text. We'll keep exactly as given: "ensure sure". So: "The Technical Service Advisor's responsibility is to ensure sure the services we are providing meet G.E. Mechanical quality standards." Now Responsibilities: list bullet points. We need to extract each responsibility line from the block: "Review all service tickets including time, materials, pictures, and equipment to ensure the work performed matches the written description and meets industry/company standards" "Correspond with technicians to clarify any technical information" "Report quality issues or concerns to management, work through resolutions when applicable/directed" "Complete quotes based on technician recommendations, unit age/condition, industry standards, and customers' long-term goals" "Extract pull-through work from service calls and preventative maintenance visits" "Perform quality and cost control of all quoted projects throughout scope of work to maintain expected standards" "Develop meaningful relationships with customers to encourage trust and loyalty" "Communicate with customers regarding quoted work and provide knowledgeable and insightful information to enable customer to make an informed decision" "Follow up with customers on quoted work and coordinate with service team if approved" "Stay current with changing industry standards" "Work with team members to facilitate calls, manage workflow, and provide a positive customer journey" "Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference" "Work with management to meet company goals and deliverables" We'll put each as
• . Now Requirements (minimum qualifications): we have: "Education/Experience:High School diploma or GEDFive (5) years' experience in mechanical service, mechanical field estimating, or related fieldORBachelor's degree in Engineering, Construction Management, or related fields and two (2) years' experience in Project Management and/or estimating, at least two (2) years of experience in a leadership role in mechanical service operations" We need to format nicely. Could be two options: either HS diploma/GED + 5 years experience OR Bachelor's degree + 2 years PM/estimating + at least 2 years leadership role. We'll write as prose or list? Since it's a requirement, we can put as

  with two