HVAC/R Outside Sales Engineer

Responsibilities

• Work with the External & Inside Sales teams to meet and, where possible, exceed the customer’s requirements/expectations.
• Maintain expert level of product knowledge and applications.
• Articulate product positioning to both Sales teams and external Customers, including Competitor substitutions.
• Production of quotations for customers in a clear, detailed, and accurate manner.
• Providing and assisting colleagues on technical and engineering issues.
• Negotiating and achieving deadlines for the submission of quotations.
• Building relationships with current and potential customers to understand their requirements.
• Planning job timescales.
• Assessing the levels of risk on a project.
• Helping with bids for new contracts and supporting buying activities.
• Interpret customer performance requirements, gather proposals, specifications, and related documents, and liaise with stakeholders to convert specifications to cost estimates for new and current products.
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company databases.
• Communicating with customers to gain feedback on quotations.
• Establish cost estimates of production processes and tooling costs and review alternatives or recommend improvements.
• Monitoring the stages of a project to ensure that costs are kept in line with forecasts.
• Investigate and identify cost reduction opportunities through cost analysis review.
• Achieving relevant targets and KPI's.
• Pursue new business opportunities in line with Strategic objectives in conjunction with the External Sales Team at existing and prospective customers.
• Avoid assuming new responsibilities only when necessary.

Qualifications

• Excellent verbal and written communication skills.
• An aptitude for learning technical applications.
• Highly organized with strong attention to detail, while also having multiple priorities.
• Able to manage time effectively, meet personal goals, and work effectively with other internal employees.
• Proficient with Microsoft Office Suite or related software.
• 2-year technical degree required or a Bachelor’s degree in Engineering or field related to products and services being sold preferred.
• 2+ years of experience in Sales or Sales Support preferred and/or demonstrated success working with customers.