HVAC/Plumbing Field Service Technician

About the role

Since 1937, Bornquist, Inc. has been a trusted manufacturer’s representative and systems expert across HVAC, Plumbing, Industrial, and Architectural markets. We specialize in fluid handling systems, including steam, hydronics, chilled water, and condenser water, and we’re known for delivering reliable, high-quality solutions to our customers. We’re growing and looking for a Service Technician to join our team.

Responsibilities

• Perform start-up, diagnose, troubleshoot and repair hydronic heating, air conditioning and plumbing units, including centrifugal pumps, pressure booster systems, boilers, variable frequency drives, cooling towers and related controls.
• Perform scheduled maintenance inspections.
• Adjust, clean and calibrate various equipment and/or systems to assure proper operation.
• Check distribution systems for proper velocity, volume, temperature, pressure, etc.
• Provide technical assistance with the design of hydronic HVAC systems including installation of and modifications to existing systems.
• Aid in training other technicians and staff in preventative maintenance of hydronic HVAC systems.
• Prepare service records and reports describing procedures, actions taken and recommended solutions and communicate same to the customer.
• Document (make, model, serial number, test measurements, pictures, etc.) all installed equipment as necessary.
• Submit reports and service tickets in a timely manner.
• Identify and report to customer potential opportunities for additional business, including newer systems, additional services and service contracts.
• Demonstrate knowledge of pertinent rules and regulations, guidelines, departmental operating procedures and safety regulations to ensure that all work is performed in compliance with applicable standards.
• Maintain company vehicle in good working order, refueling and cleaning as necessary.
• Report mechanical issues promptly.
• Maintain proper stock, parts, tools and safety equipment in the vehicle.
• Participate in company-provided training and testing as necessary.
• Provide back-up to other field service personnel, warehouse personnel or pump fabrication personnel as necessary.
• Performs other related duties as assigned by management.

Requirements

• High school diploma or general education degree (GED)
• Valid driver’s license and ability to drive any and all vehicles assigned by the Company; maintain a clean driving record.
• Availability to work nights and weekends, on a rotating basis, to service emergency needs of customers.
• Technical aptitude and a high degree of self-motivation for continuous learning.
• Computer skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general internet functionality required. Proficiency utilizing Enterprise software preferred (Prophet 21 by Epicor).

Qualifications

• Experience and/or training in HVAC and related fields is preferred.

Skills

• Excellent customer service mindset—goes above and beyond.
• Strong communication skills, both in the field and in documentation.
• Organized, detail-oriented, and dependable.
• Safety-focused with knowledge of OSHA standards and best practices.
• Team player who can also work independently.
• Industry knowledge and technical aptitude are a plus.

Benefits

Our commitment to employee development and growth is evident through ongoing training and certification programs. We invest in your professional development, ensuring you have the skills and knowledge needed to succeed in your role. We offer a supportive, team-oriented culture where you can thrive. At Bornquist, Inc., you'll find stability, long-term career opportunities, competitive pay, and comprehensive benefits.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Nights and weekends are required for this position, with a rotating schedule to accommodate emergency service needs.

Why Join Bornquist?

Bornquist, Inc. is committed to a respectful, inclusive, and safe workplace. We value integrity, teamwork, and continuous improvement in everything we do. Apply today and be part of a team that keeps critical systems running.

Equal Opportunity Employer

Bornquist, Inc. is an Equal Opportunity Employer (including disability and veteran status).