HVAC Maintenance Technician

About the role

Red Cap is seeking HVAC Service Technicians to join their team. The role serves as a mentor to HVAC Installers and involves performing routine maintenance, diagnosing HVAC systems, providing repairs, ordering parts, collecting payments, and educating clients.

Responsibilities

• Successfully perform routine maintenance on residential heating and air conditioning systems
• Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces, condensers, and compressors
• Build client relationships by providing outstanding service through strong communication and customer service skills
• Educate clients on their systems and maintenance requirements
• Identify opportunities for clients to improve their home comfort systems through product overview
• Document service performed and recommendations made by completing applicable forms, reports, logs and/or records
• Complete all tasks in accordance with quality and safety standards

Requirements

• 3+ years of experience in maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues
• Mechanical aptitude
• Excellent interpersonal and customer service skills with a strong desire to exceed customer expectations
• Results driven in a high-energy environment
• Attention to detail
• Must be able to follow directions and work independently
• Service Titan experience preferred

Qualifications

• High school diploma or equivalent
• Valid driver's license
• Ability to pass a background check

Skills

• Strong mechanical aptitude
• Excellent customer service skills
• Effective problem-solving abilities
• Ability to work independently and as part of a team

Benefits

• Market Value Compensation ($21-$30/hr)
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment

Pay

• $21-$30/hr

Schedule

• Variable schedule to meet business needs

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer.