HVAC Maintenance Technician | $18-$24/Hour + Bonuses & Career Growth

About the role

As an HVAC Maintenance Technician at Team Cheeky, you'll perform thorough residential heating and cooling system maintenance while delivering a five-star customer experience. You'll inspect equipment, identify safety and reliability concerns, educate homeowners, and help prevent unexpected breakdowns.

Responsibilities

• Perform residential HVAC maintenance, tune-ups, and system inspections on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
• Follow Team Cheeky's complete maintenance process and accurately document all system findings.
• Identify safety concerns, worn components, airflow issues, maintenance needs, and potential equipment failures.
• Educate homeowners about the condition of their equipment and explain available repair, maintenance, and indoor air quality solutions.
• Properly transition repair or replacement opportunities through company processes when additional assistance is needed.
• Complete invoices, inspection forms, notes, photos, estimates, and other job documentation using ServiceTitan.
• Maintain a clean, organized, safe, and fully stocked company vehicle.
• Participate in weekly technical, customer-service, and communication training.
• Follow all company safety standards and industry best practices.
• Deliver an exceptional customer experience that earns five-star reviews and long-term customer relationships.
• Complete the expected number of maintenance visits each day while maintaining quality and accuracy.
• Participate in scheduled on-call rotations once fully trained and approved to do so.

Qualifications

• Strong work ethic, dependable attendance, and a positive, coachable attitude.
• Valid driver's license with an acceptable driving record.
• Comfortable communicating directly with homeowners.
• Comfortable using smartphones, tablets, and field-service software.
• Ability to lift up to 75 pounds and work in attics, crawlspaces, rooftops, and outdoor weather conditions.
• Willingness to follow established maintenance, documentation, customer-service, and safety processes.

Preferred Qualifications

• At least one year of residential HVAC experience.
• EPA Certification.
• Previous HVAC maintenance or tune-up experience.
• Experience using ServiceTitan or similar field-service software.
• NATE Certification.
• Basic understanding of electrical, refrigeration, airflow, and mechanical systems.