HVAC Install Helper I

About the role

The HVAC Installer Helper I is an entry‑level position that typically requires little to no prior knowledge or experience. The role involves assisting with routine and standard installation projects under close supervision.

Responsibilities

• Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home
• Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications
• Assists in the installation of ducts and duct fittings
• Performs duties to deliver excellent customer service and sustain high levels of customer satisfaction
• Assists in the delivery and removal of equipment needed to complete the installation work
• Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are properly used, maintained, and accounted for
• As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner
• Represents the company professionally, honestly, and ethically in all business matters and concerns
• Responsible with the Installer for keeping the installation vehicle clean and neat inside and outside, maintaining the company’s professional image
• Performs similar or other duties as needed or assigned
• Maintains regular, reliable attendance
• Reports any unsafe acts, conditions, or hazards to the supervisor immediately
• Reports any contravention of legislation or company policy, procedure, or program to the supervisor immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed
• Never removes or renders ineffective safety guards, devices, or clothing prescribed
• Complies with general rules as prescribed by company safety programs
• Operates devices or equipment as prescribed by company programs
• Participates in safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed immediately
• Provides input on developing safety initiatives to eliminate exposures that could cause accidents
• Does not perform acts that may endanger the safety or well‑being of others
• Does not engage in pranks, contests, or rough boisterous behavior
• Works in compliance with applicable legislative requirements

Requirements

• Minimum experience: 0‑2 years
• Minimum education: High School Diploma or GED
• Must possess all valid licensing or certification required by federal, state, provincial, or local governmental laws for the geographical work area
• EPA and safety certifications are required
• Valid driver’s license with an acceptable driving record

Qualifications

• High school diploma or GED with additional training and 0 to 2 years’ experience in HVAC; technical training certification preferred

Skills

• Basic knowledge of the fundamentals of heating, air conditioning, and ventilation equipment operation and related accessories
• Mechanical aptitude and ability to operate, or learn to operate, all necessary tools and equipment
• Basic skills in reading wiring diagrams
• Effective communication skills for interacting with customers and providing excellent service
• Effective and efficient time‑management and organizational skills
• Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
• Ability to work in a variety of environmental conditions (hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, congested areas)
• Ability to safely climb 300 lb load‑capacity rated ladders while wearing a 30 lb tool belt
• Natural or corrected vision for close, distance, peripheral vision with normal depth perception
• Ability to lift up to 75 lb and to lift and carry items weighing up to 50 lb