HVAC In-Home Sales Consultant

About the role

Complete Comfort is a family-owned HVAC and backup power company serving customers throughout the Chilhowie, VA and Blountville, TN areas. We're looking for an experienced HVAC In-Home Sales Consultant who can guide homeowners through major heating and cooling decisions and help them find solutions that fit their needs. This is an opportunity for a confident, customer-focused sales professional who enjoys working directly with homeowners, building relationships, and turning opportunities into successful projects.

Responsibilities

• Meet with homeowners in their homes to evaluate comfort needs and discuss replacement or upgrade options.
• Recommend HVAC solutions based on the customer's home, budget, and long-term goals.
• Explain equipment options, energy efficiency, warranties, financing, and available solutions in a clear, consultative manner.
• Prepare professional proposals and guide customers from initial consultation through the sales process.
• Maintain consistent follow-up with prospects and customers.
• Coordinate with installation and service teams to ensure customers receive a seamless experience.
• Stay current on HVAC technology, products, and industry developments.
• Accurately document customer and sales activity in CRM and other digital systems.

Requirements

• 2+ years of experience in HVAC sales, in-home sales, or a comparable consultative sales environment.
• Strong communication and relationship-building skills.
• A professional, customer-first approach.
• Self-directed, organized, and motivated to achieve results.
• Comfortable managing your own appointments, follow-up, and sales pipeline.
• Ability to explain technical products and options to homeowners in an easy-to-understand way.
• Experience using CRM software and other digital sales tools.
• Valid driver's license and clean driving record.
• High school diploma or equivalent; HVAC or sales training is a plus.

Benefits

• Base salary plus commission
• $120,000+ expected annual earnings
• Company-provided vehicle
• 80% employer-paid medical coverage and 50% company-paid dependent coverage
• Dental and vision insurance
• Employer-paid short-term disability and accident insurance
• Simple IRA with 3% employer match after one year
• 3 weeks of accrued PTO
• 9 paid holidays
• Ongoing training with industry leaders including Trane, Generac, and Mitsubishi
• Opportunities for advancement and professional growth
• Quarterly employee dinners for employees and spouses
• Team outings, retreats, and other company events
• A supportive, family-oriented work environment

Pay

Base salary plus commission; $120,000+ expected annual earnings with potential for $140,000+ for top performers; company‑provided vehicle.

Schedule

Monday–Friday, with occasional evening or weekend appointments based on customer availability.