HVAC Counter Sales Associate

About the role

We are seeking a knowledgeable and customer-focused HVAC Counter Sales Associate to join our team in Birmingham, United States. In this role, you will be the go-to expert for HVAC contractors, technicians, and DIY enthusiasts, providing top-notch customer service and technical advice while driving sales of HVAC equipment and supplies.

Responsibilities

• Assist customers with product selection, offering expert advice on HVAC systems, parts, and accessories
• Process sales transactions and manage customer accounts using point-of-sale (POS) systems
• Maintain accurate inventory records and restock shelves as needed
• Collaborate with suppliers to ensure product availability and resolve any issues
• Stay up-to-date with the latest HVAC technologies, industry trends, and local building codes
• Handle customer inquiries, complaints, and returns in a professional and timely manner
• Participate in ongoing product training to enhance knowledge and sales skills
• Support marketing initiatives and promotions to drive sales and customer loyalty
• Ensure a clean and organized sales floor and counter area

Requirements

• High school diploma or equivalent; HVAC certification preferred
• 1-3 years of experience in HVAC sales or related field
• Strong knowledge of HVAC systems, components, and industry best practices
• Excellent customer service skills with a friendly and professional demeanor
• Proven sales ability and experience in a retail or counter sales environment
• Proficiency in using computer systems, including POS and inventory management software
• Basic math skills for calculating prices, discounts, and preparing quotes
• Familiarity with local building codes and regulations related to HVAC installations
• Ability to lift and move products weighing up to 50 pounds
• Strong communication and interpersonal skills
• Detail-oriented with excellent organizational abilities
• Flexibility to work weekends and occasional evenings as needed

Benefits

• Competitive compensation
• Premium health coverage
• 401(k) with generous matching
• Resources for financial planning and goal setting
• Ample paid time off
• Parental leave
• Comprehensive life and disability protection

Employment is contingent upon the successful completion of a drug screen and background check.