HVAC Comfort Advisor

About the role

Complete Comfort is a family‑owned HVAC and backup power company serving Chilhowie, VA; Blountville, TN; and surrounding communities. The HVAC Comfort Advisor meets with homeowners in‑home, assesses comfort and efficiency needs, presents replacement and upgrade options, and guides customers through selecting the right heating and cooling solution for their home and budget. This position is ideal for a self‑motivated sales professional who can build trust quickly, work independently, and manage the entire customer relationship from consultation through close.

Responsibilities

• Meet with homeowners at scheduled in‑home appointments.
• Assess existing HVAC systems and identify comfort, efficiency, and replacement needs.
• Present heating and cooling solutions tailored to the customer's home and priorities.
• Explain equipment options, efficiency ratings, warranties, financing, and project details.
• Build professional proposals and present pricing clearly.
• Guide customers through the decision‑making and purchasing process.
• Follow up consistently with homeowners throughout the sales cycle.
• Maintain an organized personal pipeline and appointment schedule.
• Record customer interactions, proposals, and sales activity in the CRM.
• Coordinate with installation and service teams to ensure a smooth handoff.
• Stay informed on HVAC equipment, technology, and industry trends.

Requirements

• 2+ years of HVAC sales, in‑home sales, or consultative sales experience.
• Proven ability to build rapport and establish trust with customers.
• Strong presentation, communication, and negotiation skills.
• Ability to explain technical products in simple, customer‑friendly terms.
• Self‑motivated approach with the discipline to manage your own schedule and pipeline.
• Comfortable using CRM systems and digital sales tools.
• Professional appearance and a customer‑first mindset.
• Valid driver’s license and clean driving record.
• High school diploma or equivalent.
• HVAC knowledge, industry experience, or formal sales training is a plus.

Benefits

• Company‑provided vehicle.
• 80% employer‑paid medical coverage.
• 50% company‑paid dependent medical coverage.
• Dental and vision insurance.
• Employer‑paid short‑term disability and accident insurance.
• Simple IRA with 3% company match after one year.
• Three weeks of accrued PTO.
• Nine paid holidays.
• Ongoing manufacturer and product training.
• Opportunities for advancement and long‑term career growth.

Pay

Base salary plus commission with expected annual earnings of $120,000+, and earning potential up to $140,000+ for top performers.

Schedule

Monday‑Friday, with occasional evening or weekend appointments based on homeowner availability.