Huntsville Bakery - Cake Decorator - Part time

Responsibilities

• Provides superior customer service: takes cake orders from customers by telephone or in person with high accuracy; answers customer questions regarding products; assists with selections; uses suggestive selling techniques to meet customer needs and build department sales.
• Applies proper decorating techniques for each item according to visual training aids (VTAs) to produce quality cakes and pastries; writes on cakes with icing on request; reads/executes daily production list through cake flow; ensures quality control of all products before sending to sales floor per VTAs; ensures cake product reaches the showcase and tables at prescribed times.
• Prepares, packages, and merchandises fresh product effectively; slices, packages, labels, and rotates products; records production and shrink to aid in production planning.
• Maintains sanitation in work area; complies with H-E-B food safety and sanitation standards; complies with department/store operating procedures; operates/maintains all equipment properly.

Qualifications

• Age requirement: 18+.
• Work experience: 1+ years of experience – required.
• Education: HS Diploma or GED or equivalent – required.
• Licenses/Certifications: Completion of Company Orientation – required; Safety training – required; eCommerce Online Ordering training upon hire – required.
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) – required.
  • Strong customer service skills – required.
  • Communication and interpersonal skills – required.
  • Reading and writing skills – required.
  • Planning and organizing skills – required.
• Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, performing detailed and precise tasks.
  • Work with customers, staying attentive to their needs.
  • Constantly stand, reach at waist, grasp.
  • Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills.
  • Occasionally be exposed to wet, cold, hot conditions, and loud noise.
  • Demonstrate ability to lift up to 40 lbs; manage in excess of 25 lbs.
  • Definitions: Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5‑5.5 hours per 8‑hour day; Occasionally: 0‑2.5 hours per 8‑hour day.
  • It is the partner’s responsibility to never lift beyond their own safe lifting limit; if an item is too heavy, break it down or ask for assistance.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.