Hummingbird Restaurant Supervisor - Mii amo

Supervision Exercised

• Bartenders
• Servers
• Bussers
• Host/ess
• Food Runners

Responsibilities

• Supervise and administer Front of House operations for Hummingbird Restaurant at Mii amo
• Aid in the coordination of new ideas in guest service, service training and product enhancement
• Supervise employees and administer in accordance with department and resort policies
• Control inventory and order all necessary liquor, beer and wine for Hummingbird operations
• Control inventory and order all necessary administrative and grocery items for Hummingbird operations
• Control and maintain adequate supplies of all small wares, utensils and equipment for proper operation
• Perform monthly inventories for both food and beverage items in Hummingbird
• Maintain established service levels to ensure a consistent Guest experience at a high quality level
• Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times
• Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
• Maximize profitability by constantly monitor labor costs, food costs and beverage costs as well as departmental expenses
• Interview, train and supervise staff
• Schedule staff for Hummingbird in accordance with business needs and management objectives
• Assist with performance reviews as necessary for the department
• Develop incentive programs to enhance profitability within the department
• Train all service staff in established Food and Beverage service standards and resort policies
• Responsible for staffing levels, scheduling, evaluating and disciplining departmental team members as required
• Other duties as assigned

Qualifications

• Equivalent related work related experience and/or training
• Prior supervisory skills and hotel/resort food and beverage operations experience preferred
• Strong organizational skills, excellent written and verbal communication skills
• Ability to perform and prioritize multiple tasks with ease
• Computer skills required
• Strong guest and team member relations skills
• Maintain current food handler’s certification

Physical Requirements

• 30% Sitting
• 70% walking, standing and bending
• Lifting/carrying up to 50 lbs.
• Hearing and manual dexterity
• Distance vision 1-3 feet
• Ability to drive golf cart on occasion as necessary