Human Services Worker-2nd Shift-Transitional Housing

About the role

The Human Services Worker at the Waterbury Transitional Housing (WTH) program plays a crucial role in providing a safe and supportive environment for men who are transitioning from incarceration. This position is part of a larger organization committed to criminal justice reform and social change.

Responsibilities

• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores.
• Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Be an advocate for all participants encouraging program participation and accountability.
• Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner.
• Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
• Serve as positive role model following program guidelines for professional conduct and code of ethics and always maintain a professional image when interacting with supervisors, staff, residents and visitors, or answering phones.
• Aid in meeting resident needs as necessary and appropriate.
• Possess knowledge of and implement all agency/program policies and procedures governing facility operations including: Key Controls, Head Count, Facility Rounds, Monitoring of client locations and visitors, Emergency Procedures, Inspections.
• Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor or to on-call personnel. As required, complete incident reports.
• Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
• Conduct client intake/admission and orientation after hours.
• Conduct random drug testing and breathalyzers.
• Complete all necessary documentation accurately and in a timely manner.
• Must be familiar with universal precautions and related issues including risk of communicable diseases.
• Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.

Requirements

• A High School diploma/GED, associate or bachelor's degree.
• Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred.
• Ability to interact with multi-cultural populations; crisis management skills; share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
• A valid CT driver's license and reliable transportation.
• Ability to work weekends, holidays and additional hours as needed.
• Bilingual ability (Spanish/English) desired.

Qualifications

• Must be able to pass a background check.
• Must be able to pass a drug test.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of and ability to enforce program policies and procedures.

Benefits

• Medical and Dental insurance through Cigna.
• 401k Eligibility after 60 Days of Employment.
• Generous Vacation, Personal, and Sick Time.
• 13 Paid Holidays.
• A commitment to employee health & wellness.
• The opportunity to make a difference and be a part of a team dedicated to systemic change and criminal justice reform.

Pay

$22.50 per hour.

Schedule

2nd Shift: 4:00PM-12:00AM, Monday-Friday.