Human Resources Technician-Confidential

About the role

The County of Monterey Health Department currently has one (1) vacancy available for the position of Human Resources Technician- Confidential in the Human Resources Division. This position will assist professional human resources staff by performing a variety of work in the areas of recruitment and examination; classification and compensation; employee benefits and leave of absence coordination; employee relations; personnel transactions; and other HR related duties.

Responsibilities

• Assists personnel analysts with routine recruitment assignments and activities; prepares and maintains recruitment files;
• Processes personnel transactions in compliance with Personnel Administration and County policies, collective bargaining agreements [MOUs], and other State, Federal regulations, rules, and mandates.
• Uses a computer to input, access, process, maintain data, and generate reports and referrals from the County Applicant Tracking System; and maintains other Human Resources database systems.
• Prepares and/or assists in the preparation of routine job announcements, supplemental questions or supplemental questionnaires, advertisement copy and placement for approval; coordinates the development, printing, and distribution of recruitment materials.
• Affords assistance to personnel analysts with examination and other testing activities: researches, coordinates and assists with exam development; schedules and coordinates the exam administration processes, including rating panels, subject matter experts, proctors, facilities, and materials; assists rating panels as necessary; proctors rating panels and tests; coordinates, monitors/proctors, and may participate in selection processes, such as interviews, pre-interview exercises, oral boards, written and/or performance tests; scores and records test results on an applicant tracking system.
• Responds to inquiries from departments, applicants, other agencies, and the public regarding recruitments and status, personnel procedures, and other applicable HR activities.
• Collections, developments, preparations, coordinates, updates, and maintains a variety of reports, documents, correspondence, logs, record-keeping/files and databases, various records, policies, procedure manuals, and other information/data.

Requirements

• Working Knowledge Of Office administrative and clerical processes and procedures associated with Human Resources functions/Personnel staff, and which may involve independent judgement and require accuracy and speed.
• General principles and practices of personnel administration in any of the following areas, including recruitment, selection, classification, compensation, and Equal Employment Opportunity/Affirmative Action.
• Business English usage, including grammar, rules of punctuation, spelling and vocabulary in order to format business correspondence and write reports.
• The use and operation of common office equipment, including copy machines, personal computer and related software applications i.e., Windows, Microsoft Word, Excel, Outlook and/or PowerPoint, fax, etc., and the application of automated data processing to business office operations.
• Computerized personnel systems.
• Principles and practices of public relations and customer services.
• Record-keeping, alpha/numeric filing and other database/filing practices and procedures.
• Basic arithmetic and elementary statistics principles and concepts.
• Clerical practices and procedures.
• Some Knowledge Of Practices of project management and organization.

Skills and Abilities

• Establish and maintain good rapport and effective working relationships with departments, employees, HR staff, peers, subordinates, applicants, other external agencies, and members of the public.
• Gain cooperation from people over whom one has no authority.
• Organize and schedule work, set priorities, adjust to changing workloads, and meet critical and /or changing deadlines or priorities under pressure, perform a variety of duties requiring good judgment and problem-solving skills, and follow up on assignment with minimum of directions as knowledge, skills and abilities are developed through experience.
• Manage multiple interruptions while still completing projects or works assignments.
• Identify and recognize problems of a sensitive or political nature.
• Evaluate and resolve potentially sensitive issues through discussion and persuasion in order to gain concurrence and cooperation.
• Use tact and discretion; exercise good judgement and problem-solving skills and initiative in making decisions; understand limits of own authority.
• Understand organizational and political implications of decisions.
• Understand and recognize hen to refer sensitive and/or politically charged issues to superiors that are not within scope of own authority and responsibility.
• Maintain confidential files and confidentiality of privileged information.
• Set up and maintain complex, complete, and accurate records, files and/or other database filing systems.
• Effectively organize and maintain recruitment, applicant, test, classification, employee, and/or benefits files, documents, and fiscal data.
• Communicate effectively, both orally and in writing.
• Compose and/or edit correspondence independently or from brief instructions.
• Prepare and present oral and written material clearly, concisely, and effectively to groups and individuals.
• Identify and refer office, administrative, or other situations and problems to superiors as necessary.
• Operate standard office equipment, word processing equipment or personal computer to input, access and print data and reports.
• Learn to use the complex software required to operate the County Applicant Tracking System, email, and the Internet.
• Some positions may be required to coordinate resources and activities of others, and work with a variety of County department and staff as required.