Human Resources Supervisor

About the role

The HR Supervisor serves as a strategic partner, consultant, and employee champion in the Retail Support Center. They drive HR department goals and objectives, provide HR guidance to management, and maintain an effective level of business literacy.

Responsibilities

• Lead, support, and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork.
• Consult with Retail Support management to assist in providing HR guidance on 2nd and 3rd shift.
• Advise management in appropriate resolution of employee relations issues.
• Conduct thorough employee relations investigations and determine or recommend the best corrective action for each situation.
• Create a positive employee relations environment which enhances strong employee relations and high-level performance.
• Conduct New Hire Orientation, 15/30/45-day new hire check-ins, stay interviews, STOP observations, and round tables for 2nd and 3rd shift employees.
• Recruit for exempt and non-exempt roles, as needed.
• Provide assistance and manage LOA’s and worker’s compensation claims for 2nd and 3rd shift employees.
• Demonstrate knowledge of current employment laws and maintain compliance.
• Responsible for benefits on the 2nd and 3rd shift including, new hire benefits orientation, life events, open enrollment, 401(k), notifications, and doctor’s notes.

Requirements

• Bachelor’s Degree in a related field or equivalent experience.
• PHR/SPHR desirable.
• Minimum 3-5 years progressive HR experience.
• Ability to multitask and work well in the high-pressure environment.
• Excellent communication skills, both oral and written.
• Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management.
• Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws.
• Proven presentation and training experience, focus group facilitation.
• Solid knowledge and experience with investigative/interviewing techniques.
• Excellent consulting skills.
• Strong conflict management skills.
• Develop strong trusting relationships in order to influence, gain support, and achieve results.
• Effectively envision, develop, and implement new strategies to address business issues.

Qualifications

• Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment, and safe lifting techniques as determined by the role.

Skills

• Knowledge of current employment laws and compliance.
• Ability to multitask and work in a high-pressure environment.
• Excellent communication and interpersonal skills.
• Outstanding problem-solving and conflict management skills.
• Strong organizational and project management skills.
• Ability to build and maintain relationships across the organization.
• Experience with employee relations and HR processes.
• Ability to conduct thorough investigations and recommend corrective actions.
• Knowledge of current employment laws and compliance.
• Ability to develop and implement new strategies to address business issues.

Benefits

• Semi-Monthly Pay
• Incentive opportunities, based on role/grade level
• 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met).
• Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Identity theft protection

Pay

$70,000–$82,600 base salary, plus a 15% bonus opportunity