Human Resources Specialist

About the role

The HR Specialist is a key member of the Human Resources team supporting the entire enterprise. This role reports to the Director, HR Operations and focuses on operational aspects of the department with primary responsibility in Benefits, Onboarding, and Employee Inquiries. We seek someone with analytical savvy and benefits experience to positively impact the employee experience.

Responsibilities

• Manage daily administration of current benefit programs, including health and welfare plans, Wellness program, leave and disability, tuition reimbursement, and 401K.
• Maintain employee benefits files and detailed records of employee benefits plans.
• Oversee processing of monthly billings for all group plans and ensure strict compliance with HIPAA.
• Discuss benefit options with new employees and process benefit enrollments for new hires and life events.
• Manage Safety Boot and Tool Benefit Plans, including regular audits and outreach to employees.
• Resolve employee benefit questions and issues to ensure quick, equitable, and courteous resolution.
• Work with benefit vendors on claims resolution issues and escalate as needed.
• Partner with HRIS Team to test Benefits Open Enrollment platform and run routine reporting on progress.
• Support onboarding of new employees, including preparing electronic files, managing I-9, sending new hire notebooks, and creating badges.
• Develop and maintain complete and accurate HR files for all employees, including documents related to employer policies, payroll, and benefit information in accordance with HR laws and best practices.
• Maintain HRIS system with personal changes.
• Serve as support for the HR Hotline and group email box by answering inquiries regarding programs, policies, and procedures.
• Document current processes and seek efficient methods to simplify and enhance the employee and manager experience.
• Prepare targeted employee communications and create/distribute reports in support of HR programs.
• Maintain professionalism and confidentiality of all information.
• Perform other duties as assigned.

Qualifications

• 4-year college degree is preferred.
• Minimum of 3 years of HR experience with a concentration in Benefits Administration.
• Experience in Leave Administration including FMLA, STD, and LTD administration.
• Experience in an HR Shared Services or HR Operations environment preferred.
• Ability to execute in a fast-paced environment while balancing multiple priorities.
• Solid verbal and written communication skills along with effective time-management.
• Strong team player with both internal and external partners; able to work independently with minimal direction.
• Detail-oriented and data-driven.

Computer Skills

Proficient in HRIS systems and standard office software.