Human Resources Service Center Representative

Overview

POSITION SUMMARY: We’re looking for someone comfortable in a high-volume HR Service Center, handling mission partner questions, resolving sensitive and complex issues by phone and case, and navigating multiple systems. This role requires strong customer service, problem-solving skills, and the ability to thrive in a fast-paced environment. Serves as the first point of contact for all inquiries into Human Resources.

Qualifications

• REQUIRED QUALIFICATIONS:
• Education: High School/GED
• Experience: 1-2 years of experience in Customer Service
• Other Skills/Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
• PREFERRED QUALIFICATIONS:
• Associates Degree
• 1-2 years of experience in Human Resources

Total Rewards

Total Rewards: OSF HealthCare is dedicated to providing Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Pay

Expected pay for this position is $21.72 - $25.55/hour. Actual pay will be determined by experience, skills and internal equity.

Schedule

This is an Hourly position.