Human Resources Program Manager

About Us

At Service Electric Company, each employee contributes directly to the success and growth of the company. Specializing in transmission, distribution, substation, storm restoration, and technical services, our rapid expansion follows our growing reputation for delivering safe, quality, and on-time projects to all customers. Whether staffing internal support or in-field workforce, we are guided by our Core Values of Quality, Safety, and Responsibility. Incorporated in 1945, Service Electric Company now employs over 2,000 employees and operates a fleet of more than 2,000 pieces of equipment. Our primary footprint includes the Southeast, Midwest, and Puerto Rico, but our crews travel throughout the country to assist with storm restoration. Service Electric Company is a subsidiary of Quanta Services, Inc. (NYSE:PWR). Our culture supports an environment where all employees can be themselves, are valued, and have an equal opportunity to succeed.

About the Role

The Human Resources Program Manager oversees the design, implementation, management, and tracking of specialized Human Resources programs and initiatives to ensure alignment with organizational goals. This role drives continuous improvement across key HR functions, including employee engagement and retention, training and development, and performance management.

Responsibilities

• Partner with the Vice President of Human Resources and other company leadership to design, implement, and manage specialized HR programs and initiatives that support organizational objectives and improve the employee experience.
• Partner with HR, company leadership, and subject matter experts to identify program needs and priorities, ensuring solutions meet company needs.
• Develop project plans, timelines, and success metrics for each program, ensuring on-time and on-budget delivery.
• Analyze and utilize data to identify trends, forecast needs, and inform HR strategy and decision-making.
• Conduct and/or oversee the exit interview process for departing employees and analyze data to identify trends, root causes of turnover, and opportunities for improvement.
• Work with the Human Resources Manager and others to ensure the onboarding program is executed from pre-hire through the first six months to create a positive employee experience.
• Support the design and implementation of career pathing programs.
• Partner with managers to create individual development plans and track progress against them.
• Identify skill gaps and learning needs across the organization in partnership with managers.
• Support the design, coordination, and evaluation of training and development programs and track training participation.
• Lead the performance management program, partnering with managers and leadership to ensure timely, effective, and equitable performance reviews.
• Maintain and update the company handbook to reflect current policies, legal requirements, and best practices, coordinating with legal and leadership on approvals.
• Assist with Talent Acquisition, as needed.
• Plan employee engagement activities and initiatives.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, I/O Psychology or equivalent knowledge or skills obtained through a combination of education, training, and experience.
• 3+ years of Human Resources/Organizational Development or similar experience.

Skills

• Excellent project management skills, capable of handling multiple projects concurrently with good time management.
• Solid experience in Microsoft Office.
• Organized with a strong attention to detail.
• Strong ability to identify and solve issues.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Self-motivated.
• Ability to build and foster relationships with team members.
• Ability to maintain confidentiality.
• Ability to conduct self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment.