Human Resources Operations Specialist

Responsibilities

• Ensure timely and accurate employment related documentation and compliance to promote good brand and employee satisfaction
• Respond to unemployment claims and coordinate witnesses and documentation for hearings
• Submit all 15 day suspension PCNs
• Provide responsive and effective front line HR support to ensure a positive employee experience and operational efficiency
• Process HR transactions and employee rewards for payment and ensure accurate expense coding and timely submission to ensure financial management of HR business transactions
• Process invoices within 14 business days of receipt
• Submit all employee reimbursements with proper documentation
• Reconcile credit cards monthly
• Manage and order office and kitchen supplies, maintaining appropriate inventory levels
• Establish and maintain an effective internal audit process to ensure operational and regulatory compliance
• Escalate any findings to HR leadership for appropriate follow-up or action
• Effectively plan, execute and monitor discretionary projects to improve efficiency and support long-term strategic goals while staying within time constraints
• Maintain confidentiality and handle sensitive information
• Monitor and manage HR supplies to equip employees with the tools needed and a comfortable working environment
• Update HR Dashboard on a monthly basis with key performance metrics including employment verifications, referral bonuses, unemployment claims

Qualifications

• Bachelor's degree required, minimum of 2 years experience in an administrative support role
• Strong attention to detail and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong written and verbal communication skills