Human Resources Intern

About the Role

This is a full-time, three-month internship designed to provide hands-on experience supporting a variety of Human Resources functions while partnering closely with members of the HR team. The role offers exposure to employee relations, recruiting, HR operations, and strategic HR projects.

During the first two weeks, the HR Intern will participate in training with the HR Generalist to learn HR processes, systems, policies, and day-to-day operations. Following the initial training period, the intern will manage entry-level HR responsibilities while gaining exposure to broader HR initiatives. This internship provides the opportunity to develop practical HR skills, build relationships across the organization, and explore different areas of Human Resources based on individual interests and business needs.

Responsibilities

• Support entry-level employee relations activities, including responding to routine employee questions and assisting with HR-related requests
• Manage the HR inbox by reviewing, prioritizing, and routing inquiries to the appropriate HR team member
• Assist with HR documentation, tracking, and follow-up activities
• Maintain confidentiality and professionalism when handling employee information
• Gain exposure to various HR projects and initiatives across the organization
• Assist the HR team with project coordination, research, reporting, and process improvements
• Partner with HR team members to support the successful completion of key initiatives
• Support recruiting activities, including candidate sourcing, interview coordination, and talent acquisition initiatives as assigned
• Work alongside the HR Business Partner to gain exposure to employee relations matters, manager support, and workplace initiatives
• Continue partnering with the HR Generalist on process improvements, HR projects, and initiatives that support the overall employee experience
• Perform other duties as assigned

Team Member Responsibilities

• Take personal responsibility for actions, demonstrated through owning problems and problem-solving
• Demonstrate excellence in work standards and tenacity in completing tasks
• Effectively problem-solve and make decisions, including resolving crisis situations and developing resolutions between parties
• Work well with other team members and departments
• Interact and cooperate respectfully to efficiently accomplish mutual goals and assignments
• Request support from the team with ample time to meet deadlines
• Ensure effectiveness in processes to achieve or seek best practices

Equipment Used

• Telephone and headset
• Computer with multiple screens
• Copier, scanning system, printer, postage machine, calculator, and fax machines
• Other office equipment as needed

Physical and Mental Demands

• Sit for extended periods while entering data into multiple systems
• Regularly use fingers, hands, arms, and eyes to input data and fold or cut paper
• Answer phones and respond to team members and internal customers
• Operate and maintain office equipment requiring repetitive motion of fingers, hands, arms, and eyes
• Frequently stand, walk, and talk for an hour or more
• Vision ability, including close vision, color vision, and the ability to adjust focus
• Work under stressful conditions with specific deadlines

Requirements

Minimum Qualifications

• Currently pursuing a degree in Human Resources, Business Administration, Psychology, or a related field
• Strong interest in developing a career in Human Resources
• Strong communication and organizational skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Demonstrated ability to learn quickly, take ownership, and work collaboratively
• Proficiency in Microsoft Office Suite and willingness to learn HR systems and tools

Preferred Qualifications

• Prior internship, volunteer, administrative, customer service, or office experience
• Interest in employee relations, recruiting, HR operations, or organizational development
• Experience using Microsoft Excel, Teams, SharePoint, or other business tools
• Experience working on a team in a competitive environment

What You Will Gain

• Exposure to employee relations, recruiting, and HR operations
• Hands-on experience across multiple areas of Human Resources
• Opportunities to work on meaningful HR projects that impact the organization
• Mentorship and guidance from experienced HR professionals

Communication Skills

• Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
• Ability to effectively and respectfully interact with individuals of varying abilities, educational backgrounds, authority, and ethnicities
• Ability to maintain confidentiality
• Ability to speak in public, including conducting trainings
• Ability to communicate diplomatically and effectively with diverse internal and external customers