Human Resources Director

Responsibilities

• Develop and implement annual HR objectives in alignment with hotel and company goals.
• Participate in the budget planning process, focusing on staffing levels, benefit costs, productivity, and employee/labor relations.
• Collaborate with hotel leaders to cultivate a positive, respectful, and inclusive work environment.
• Provide guidance and enforcement of Concord’s personnel policies, corrective action procedures, and overall HR philosophy.
• Serve as an approachable and trusted resource by maintaining an open-door policy and resolving associate concerns fairly and promptly.
• Lead hotel recruitment and hiring strategies for all positions—exempt and non-exempt.
• Develop, maintain, and coordinate hotel training programs focused on skills enhancement, leadership development, and compliance.
• Serve as the primary point of contact for performance appraisal processes.
• Maintain the Human Resources Information System (HRIS) with accurate and legally compliant employee records.
• Ensure the hotel is in compliance with all federal, state, and local employment laws.
• Promote a culture of workplace safety and awareness throughout the hotel.
• Conduct local wage and salary surveys as needed to stay competitive in the market.
• Manage investigations and provide resolution of employee relations and labor matters, ensuring compliance with employment laws.

Qualifications

• Previous experience in hotel or hospitality HR leadership strongly preferred.
• Thorough knowledge of employment laws and HR best practices.
• Exceptional interpersonal, communication, and conflict-resolution skills.
• Ability to maintain confidentiality, exercise sound judgment, and lead with integrity.
• Proficiency in Microsoft Office and HRIS systems.
• Degree in Human Resources, Business Administration, or related field preferred.

Benefits

• Competitive wages and a comprehensive benefits package for full-time associates, including:
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training & development opportunities
• Career advancement within our growing portfolio

About the Role

We offer a competitive compensation package and a supportive work environment where associates can thrive and grow professionally. Our “Associate First” culture prioritizes personal and professional development, fostering a sense of community and belonging among our team members.

Why Join Concord?

At Concord Hospitality, we believe in investing in our associates through continuous learning and development. Our mission is to be a “Great Place to Work for All,” where everyone feels valued and supported. We strive to create a dynamic and inclusive workplace that reflects the diverse backgrounds of our talented team members.