Human Resources Assistant Service Team

About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. PAY RATE: $22.71 - $23.90 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. Job Summary And Purpose Serving in the HR Service Team, the HR Assistant position is a resource for the Human Resources department, assists with the Employment/Onboarding of new employees general administrative tasks. Duties And Responsibilities Supports HR Service Team: performs triage on incoming calls directing calls to appropriate HR support; performs employee onboarding tasks and assists new employee orientationPerform administrative duties such as identifying and organizing documents for electronic archiving, photocopying, data entry and organize materials, credential and licensing trackingAssist with processing Employment Verifications on Accurate (including initiating the request, follow-up with candidates, checking that information is verified, asking for additional documents as needed)Assist with resignation/termination workflows (initiating workflow requests on UltiPro, terminating benefits, updating termination/resignation log); Process employee terminations in HRIS, including final paycheckOther duties as assigned Essential Ability Acknowledgement Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges. ESSENTIAL DUTIES: An essential function of this position requires incumbents to report to the office.Supports HR Service Team: performs triage on incoming calls directing calls to appropriate HR support; performs employee onboarding tasks and assists new employee orientationAssist with processing Employment Verifications for all new hires and collect relevant documentation, perform current employee verifications as needed.Perform administrative duties such as identifying and organizing documents for electronic archiving, photocopying, data entry and organize materials, credential and licensing trackingAssist with processing Employment Verifications on Accurate (including initiating the request, follow-up with candidates, checking that information is verified, asking for additional documents as needed)Assist with resignation/termination workflows.Other duties as required and may be subject to change MANDATED REPORTER As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. EDUCATION: High School or GED and some college coursework in Human Resources, Business, or related field EXPERIENCE: Experience in a Human Resources role PREFERRED QUALIFICATIONS: Employment/on-boarding, recruiting experienceFamiliar with Applicant Tracking Systems and databases.Familiar with UltiProBilingual in English and Spanish Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.