Human Resources Assistant

Key Responsibilities

• Answers telephones and directs calls to designated personnel.
• Responds to questions and inquiries by providing information of a technical nature, requiring knowledge of department operations and procedures.
• Refers unusual inquiries to supervisor for handling.
• Performs administrative tasks such as data entry, word processing, filing, composing routine correspondence, greeting and assisting visitors, answering phones, setting appointments, maintaining records, ordering supplies, and equipment repairs.
• Completes work verification and loan forgiveness requests.
• Receives, opens, sorts and distributes mail.
• Schedules and coordinates meetings, travel, and other group activities.

Characteristic Duties and Responsibilities

• Supports HR front desk operations and troubleshoots problems to meet customers' needs.
• Provides support in a variety of functions or the department, or other groups in an organization.
• Collections, reviews, and analyzes data, and prepares reports, charts, budgets, and other presentation materials.
• Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging.
• Schedules and coordinates meetings, travel, and other group activities.
• Works under the close direction of senior personnel in the functional area.

Personnel File Maintenance

• Aids in the maintenance of the personnel file room, including but not limited to filing completed paperwork, revising labels due to name changes, moving files to the appropriate cabinets, and ensuring the space is neat and organized.

HR Event Support

• Provides operational support to HR leaders who coordinate HR-led events, such as All Manager Meetings, MATC Day, Retirement Celebrations, WE Care Breakfast celebrations, etc.

Answer Correspondence

• Responds both orally and in writing to questions relative to the application of district and departmental procedures.
• Edits and proofreads documents.
• Maintains financial, personnel records and databases, and updates them as necessary.
• Tracks budget, compiles and analyzes information for reports or presentations; prepares charts, graphs, or tables.

Systems and Application Support

• Completes assigned tasks within HR systems and applications.
• Creates and maintains Google Drive folders and electronic records.
• Initiates communications in Publicate.
• Enters and monitors jobs in Neogov.
• Compiles survey results using SurveyMonkey.
• Supports workflow coordination to ensure timely completion and approvals of departmental projects, communications, and administrative processes.

Ethics and Confidentiality

• PRACTICES HONESTY BY DEMONSTRATING A CONSISTENT AND UNCOMPROMISING ADHERENCE TO STRONG MORAL AND ETHICAL PRINCIPLES, VALUES, TRUTHFULNESS AND ACCURACY IN ALL ACTIONS.
• ADRESSES ALL STUDENT AND EMPLOYEE BEHAVIOR IN A CONFIDENTIAL AND RESPECTFUL MANNER.

Collaborative Teamwork

• ESTABLISHES, MAINTAINS, AND ENHANCES POSITIVE WORK RELATIONSHIPS WITH STAFF, FACULTY, AND ADMINISTRATORS.
• CORPORATES CLOSER WITH THE FACILITIES PLANNING TEAM AND LEADERSHIP.

Continuous Learning & Professional Development

• MANTAINS CURRENT KNOWLEDGE OF BEST PRACTICES AND STANDARDS IN HIGHER EDUCATION WITH AN EMPHASIS ON COMMUNITY COLLEGES.
• ACTIVELY ORGANIZES AND/OR PARTICIPATES IN APPLICABLE WORKGROUPS, TRAININGS, WORKSHOPS, SEMINARS, COMMITTEES AND PROFESSIONAL ASSOCIATIONS OR CONFERENCES TO PROMOTE CONTINUOUS LEARNING.