Human Resources Assistant

About the role

This position is responsible for support and administration of HR programs with particular emphasis on front desk responsibilities such as assisting employees with walk-up problems. Other duties may include filing, database management, and providing backup support to the Switchboard Receptionist.

Responsibilities

• Refer individuals or departments to the appropriate Human Resources Representative to resolve issues.
• Coordinate activities with people within and outside the HR department.
• Inform employees of policies and procedures and answer questions in person and on the phone.
• Submit temp employee hours and process labor invoices on a weekly basis; generate related reporting monthly.
• Create new employee files; file forms and paperwork in the appropriate location.
• Update employee information in Dayforce and other databases; follow up on missing documents.
• Create and update turnover reports and other reports as needed.
• Manage vacation allotment data and tracking in Dayforce.
• Monitor and administer the exit interview process; administer the annual employee survey.
• Manage Franklin apparel inventory, place orders, track inventory, and keep up with demand.
• Maintain relations with employees and applicants, dealing with individuals on work-related issues.
• Work closely with others on the HR team.
• Analyze and interpret company policies, rules, laws, and the union agreement in ways consistent with regulations and supportive of Franklin’s mission, values, and goals.
• Appraise situations of a highly confidential nature and take appropriate action.

Knowledge and Skills

• High school diploma/GED and 2 years of HR experience or 5–8 years of office administration experience required, or actively pursuing a degree in Human Resources.
• Computer literacy and Microsoft Office experience required.
• Comfortable with face-to-face interactions and communicates professionally.
• Knowledge and experience with an HCM, especially Dayforce, is a plus.
• Exposure to recruiting is preferred.

About Us

Based in Columbus, Ohio, Franklin International is among the largest privately held manufacturers of adhesives and sealants in the United States. Founded in 1935 as the Franklin Glue Company, we now operate globally with distribution in 60 countries across six continents. Our Construction Building Products division produces the Titebond brand of glues, adhesives, and sealants for woodworking and all facets of residential and commercial construction. Franklin International employs over 400 people across its laboratory, R&D center, sales/marketing offices, and manufacturing facility, all located at its corporate headquarters in Columbus, Ohio. We are an American family-owned, U.S.-based company, and our products sold in the U.S. are made in America.

Franklin International fosters a family-friendly atmosphere where employees are known by name and have access to resources to achieve great things within the industry. Our average employee tenure exceeds twelve years.