Human Resource Representative

Responsibilities

• Contributes to managing key client HR services focusing on liability management, policy and handbook development, and tracking solutions.
• Consults with pertinent Human Resource Specialists, managers and HRCOE as needed.
• Provides support with projects such as handbooks, policy development, implementing time off tracking, and other foundational HR compliance items for new and existing clients to enhance productivity and reduce liability.
• Acts as a subject matter expert and provides guidance and advice to service providers on the appropriate use of Insperity HR processes in order to maintain compliance with changing federal and state employment laws related to Paid Sick, PTO, mandatory leave requirements, etc.
• Makes recommendations utilizing knowledge from various HR disciplines to address client needs and follows-up to ensure satisfaction.
• Collaborates with internal departments and Field Service personnel to design customized client policies and communicates directly with clients.
• Affords opportunities for the Human Resource Specialist to engage additional Insperity services based on client interactions.
• Assists with formal and informal presentations, including controversial topics or complex ideas, in a clear, concise and logical sequence at a level appropriate to the audience.
• Promotes accountability in the customer relationship.

Qualifications

• A High School Diploma or equivalent is required.
• A Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience is preferred.
• One to two years of Human Resources experience preferred.