Human Factors Engineer

Work Location: This position is a remote/hybrid/onsite position (as required by client), located anywhere within the United States. Position Summary Synensys is seeking an experienced Human Factors Engineer to support a U.S. Federal Healthcare client in the design, evaluation, and optimization of healthcare systems, applications, devices, and processes. The successful candidate will assess products and solutions for compliance with human factors engineering principles, usability standards, accessibility requirements, and user-centered design methodologies. The Human Factors Engineer will collaborate with cross-functional Agile teams, product owners, clinicians, stakeholders, developers, and end users to identify user needs, conduct human factors analyses, and design solutions that improve user experience, performance, safety, efficiency, and adoption. The role supports both hardware and software initiatives within a complex federal healthcare environment. The ideal candidate will possess strong expertise in usability engineering, user research, human-centered design, systems analysis, and regulatory standards compliance, while leveraging SAFe Lean-Agile principles to drive continuous improvement and business value delivery. Key Responsibilities Human Factors Engineering & Analysis Conduct human factors engineering assessments for healthcare products, systems, applications, devices, and workflows. Evaluate products and solutions for compliance with industry, federal, and healthcare human factors standards and best practices. Analyze the effects of system design on users, workflows, performance, safety, and operational outcomes. Identify usability risks, cognitive workload concerns, accessibility barriers, and user performance challenges. Apply humancentered design methodologies throughout the product lifecycle. User Research & Requirements Gather, analyze, and document user needs through interviews, focus groups, surveys, contextual inquiries, and stakeholder engagement. Translate user requirements into design recommendations and functional specifications. Develop personas, user journeys, workflow analyses, task analyses, and use cases. Ensure user requirements are incorporated into solution designs and development efforts. Design & Evaluation Design and recommend improvements to hardware, software, workflows, and operational processes. Plan and facilitate usability testing, heuristic evaluations, cognitive walkthroughs, and human factors validation studies. Develop prototypes, mockups, wireframes, and design concepts to support stakeholder engagement and product development. Assess accessibility compliance and user experience effectiveness. Documentation & Reporting Document human factors findings, assessments, recommendations, strategies, and implementation plans. Prepare reports, presentations, risk analyses, and technical documentation for federal stakeholders. Develop usability plans, test protocols, evaluation reports, and design recommendations. Present findings and recommendations to technical and nontechnical audiences. Standards & Compliance Maintain expertise in applicable human factors, usability, accessibility, healthcare, and government standards. Ensure solutions comply with relevant federal regulations and industry standards. Support audits, reviews, and compliance assessments as required. Agile & SAFe Support Participate in Agile ceremonies including sprint planning, backlog refinement, retrospectives, reviews, and demonstrations. Apply and advocate SAFe LeanAgile principles and practices to support product development and organizational transformation. Collaborate with Product Owners, Scrum Masters, System Architects, and development teams to prioritize usercentered improvements. Support continuous process improvement and operational excellence initiatives. Required Qualifications Bachelor's degree in Human Factors Engineering, HumanComputer Interaction (HCI), Cognitive Psychology, Industrial Engineering, Systems Engineering, Ergonomics, Biomedical Engineering, User Experience Design, or a related field. Minimum 5 years of professional experience in Human Factors Engineering, usability engineering, user experience research, or related disciplines. Experience evaluating products and systems for compliance with human factors and usability standards. Experience conducting human factors analyses using a variety of quantitative and qualitative methodologies. Experience translating user requirements into effective product, system, process, or workflow designs. Experience documenting findings, recommendations, implementation strategies, and evaluation plans. Experience supporting both hardware and software systems. Knowledge of usability testing, task analysis, workflow analysis, cognitive analysis, and usercentered design methodologies. Familiarity with accessibility and usability standards. Strong analytical, problemsolving, communication, and stakeholder engagement skills. Experience working in Agile development environments. Preferred Qualifications Experience supporting U.S. Federal Government or Federal Healthcare programs. Knowledge of healthcare operations, clinical systems, electronic health records, or health IT environments. Experience with FDA human factors engineering guidance and healthcare device usability evaluations. Certified SAFe® Practitioner, SAFe® Agilist, or other Agile certifications. Experience with Section 508 accessibility compliance. Experience with usability testing tools, analytics platforms, and UX research methodologies. Advanced degree in Human Factors, HCI, Psychology, Engineering, or a related discipline. Required Knowledge, Skills, And Abilities Thorough understanding of human factors engineering principles and methodologies. Knowledge of usability, ergonomics, cognitive engineering, and user experience best practices. Ability to evaluate systems against human factors and accessibility standards. Ability to facilitate user research and stakeholder collaboration sessions. Strong technical writing and documentation skills. Ability to present complex findings and recommendations clearly and effectively. Understanding of SAFe LeanAgile principles, continuous improvement practices, and highperforming Agile teams. Ability to work effectively in multidisciplinary environments supporting missioncritical healthcare initiatives. Education and Experience Required: Bachelor's Degree in a relevant field. 5 years of relevant Human Factors Engineering experience. Preferred: Advanced degree and/or industryrecognized certifications in Human Factors, UX, Accessibility, Agile, or SAFe methodologies. Clearance/Eligibility Must be eligible to work on U.S. Federal Government contracts. Ability to obtain and maintain a Public Trust or other government-required clearance preferred. Work Environment This position supports a U.S. Federal Healthcare client and requires collaboration with government stakeholders, healthcare subject matter experts, and Agile delivery teams. The role may support remote, hybrid, or onsite engagements depending on contract requirements.