Human Capital Regional People Partner

About the role

The Regional People Partner serves as a strategic, field-facing partner to store and regional leadership, responsible for driving team performance, engagement, and retention across assigned locations. This role operates primarily in-store, building strong relationships and influencing outcomes through coaching, data insights, and a people-first approach.

Responsibilities

• Partner with Regional Sales Directors and store leadership to align people strategies with business goals and performance outcomes.
• Serve as a trusted partner to leaders, providing coaching and guidance on team performance, engagement, and retention.
• Translate business needs into actionable people strategies that improve team effectiveness and stability.
• Support organizational and cultural initiatives, ensuring adoption and consistency across locations.
• Own the engagement and culture health of assigned stores through consistent in-field presence.
• Analyze engagement survey results, feedback, and store insights to identify trends and drive targeted action plans.
• Partner with leaders to strengthen communication, trust, and team connection.
• Identify performance gaps tied to engagement, onboarding, or leadership effectiveness and implement solutions.
• Collaborate with the Training team to create and deploy strategic learning solutions that close performance gaps, enhance leader effectiveness, and drive measurable business outcomes across the region.
• Contribute to building leadership capability and bench strength across the region.
• Drive awareness, adoption, and participation in team member engagement programs, including Ashley Cares initiatives.
• Provide guidance and support to leaders on team member concerns, performance conversations, and policy application.
• Support clear, consistent, and transparent communication across all levels of the organization.
• Monitor and analyze key people metrics including engagement and turnover to identify trends, uncover root causes, and drive targeted action plans that improve team performance and retention.
• Translate data and field insights into clear, actionable recommendations for leaders.
• Support process improvements that enhance the effectiveness and consistency of people initiatives in the field.

Requirements

• Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field preferred. PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
• Experience: 5+ years of Human Resources experience. Minimum of 2–3 years in an HR Business Partner or strategic HR role. Experience supporting multi-site operations, preferably in a retail or distributed workforce environment. Demonstrated success in employee relations, engagement strategy, performance management, compliance, and workforce analytics. Experience influencing and coaching senior and mid-level leaders.
• Skills: Critical thinking and problem-solving skills to address workplace challenges effectively. Professional presence and ability to build trust and credibility with team members and leadership. Strong business acumen with the ability to align human capital strategy to operational goals. Exceptional relationship-building and stakeholder management skills. Strong analytical skills with the ability to translate data into actionable strategies. Knowledge of employment law and HR compliance standards. Effective conflict resolution and investigative skills. Strong organizational skills with the ability to manage multiple priorities. Ability to travel regularly within assigned region.