Hudson Oaks Service - Customer Service Assistant - Part time

Responsibilities

Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise
• Stocking / Sanitation
• Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti‑fatigue mats
• Does Carts & Parts basket relocation and power‑washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

The responsibilities and essential functions described above represent the general nature and level of work assigned to this position. This is not an exhaustive list; duties may be modified based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications

• Ability to work in a fast‑paced environment (required)
• Ability to work with customers and stay attentive to their needs (required)
• Ability to maintain a high level of productivity and efficiency standards (required)
• Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions

Function in a fast‑paced, retail environment, performing detailed and precise tasks while working with customers.

• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, shoulder, knee, floor; bend, stoop, squat, crouch, kneel; stair climb, pivot, twist; push/pull with arms; pinch; perform fine motor movements
• Occasionally exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate ability to lift 55 lb and manage more than 55 lb (up to 100 lb)
• Time spent: Constantly 5.5+ hours per 8‑hour day; Frequently 2.5–5.5 hours; Occasionally 0–2.5 hours
• Partners must not lift beyond their safe lifting limit; break heavy items into smaller components or seek assistance
• Reasonable accommodations may be made for individuals with disabilities

Last revised: 1/1/2019