Hub Supervisor - Ohio, US

Duties and Areas of Responsibility

• Lead daily pick operations to ensure accurate and on-time order assembly
• Maintain inventory accuracy through organized stock rotation and diligent goods-in practices (using FIFO)
• Cook cold chain & food safety compliance
• Own the daily food safety routine, including fridge/freezer temperature checks, log completion, and issue escalation
• Ensure all hub spaces meet food safety and cleanliness standards at all times
• Work with pest control contractors and site teams to uphold hygiene standards and prevent risks
• Complete food safety spot checks and escalate concerns as needed
• Monitor equipment use and report maintenance issues swiftly
• Oversee van clean-downs and loading bay activity to ensure driver departure is smooth and timely
• Ensure end-of-shift routines are completed, including waste logging, pick completion, and fridge resets
• Communicate shift summaries and issues to the Hub Manager and Lead Driver
• Perform facilities, equipment, and end-of-shift close down tasks
• Track key performance indicators (KPIs) including pick accuracy, waste %, log completion, and compliance
• Identify opportunities for operational improvement and feed them back to the Hub Manager
• Foster a “clean as you go” culture and lead by example on hub standards
• Train new staff and help embed best practices from day one

Qualifications

High school diploma or equivalent required. Bachelor’s degree in Supply Chain Management, Logistics, or related field preferred. Minimum 2 years of experience in warehouse management, inventory control, or similar role. Experience with food safety regulations and procedures is highly desirable. Proficiency in Microsoft Office Suite, particularly Excel for data analysis and tracking. Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Ability to lift up to 50 lbs and stand/walk for extended periods.