Hub Coordinator

Job Summary

AutoZone’s Hub and Mega Hub Operations serve as regional and super-regional distribution centers that ensure rapid, high-volume parts delivery to surrounding stores. Hubs stock fast-moving inventory for daily replenishment, while Mega Hubs carry an expanded assortment of up to 110,000 SKUs—including hard-to-find parts—to support retail and commercial customers with same-day or next-day availability. This tiered network enhances product accessibility, shortens delivery times, and drives growth in key markets.

Responsibilities

• Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies.
• Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.
• Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met.
• Collaborate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.
• Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.
• Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.
• Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.

Requirements

• Basic knowledge of automotive parts
• Strong communication and teamwork skills
• Proven leadership abilities with experience in coaching and supporting teams
• A process-oriented mindset with a focus on operational metrics
• Ability to lift, load, and move merchandise
• A flexible schedule, including nights, weekends, and holidays

Qualifications

• Exceptional communication skills, including fluency in both Spanish and English